Enence

Business Services
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180 reviews
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Customer Reviews about

Enence

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Dunlevie

5.00/5.00

"Fast and easy"

Fast and easy

13/04/2025

Olenia Kordylewicz

5.00/5.00

"Drugi czlowiek"

Jeszcze nie wiem, czekam na przesyłkę

13/04/2025

David Hughes

4.00/5.00

"Sounds like good product"

Sounds like good product. Keep adding stuff after each extra added cost

12/04/2025

Lawrence Ige

4.00/5.00

"Thanks for your recommendation"


Thanks for your recommendation. I trust the products come soon

12/04/2025

Evette Williams

3.00/5.00

"What about Africa?"

Enence advertises that one can “have a real time conversation with anyone on this planet.” Well, although Africa is on planet the only African language on the app is Egyptian- not any of the major languages such as Hausa, Igbo, or Yoruba. The European developers should add the major African dialects to this device.

12/04/2025

Michal

1.00/5.00

"Jesteście na tyle upośledzeni"

Jesteście na tyle upośledzeni, że na polski komentarz wasz bot odpowiada w suahili czy innym węgierskim, i nawet tego nie poprawicie

Scamerskie reklamy, zero czegokolwiek, fajnie jakbyście spajtowali
Niestety tacy partacze zawsze zarobią na naiwnych

12/04/2025

John Capizzi

5.00/5.00

"I have been a customer for years 2021-2025"

I have been a customer for years. I remember being very excited to get my translator with extended warranty. Sadly, it never worked! I had established an audit trail of calls to customer service for assistance both before and after taking the translator into the field. Each time I relied on the professional sounding customer service rep assurance that the device would work. Again, it never worked. The device would signal no connection, check WiFi, etc or no response other than signal it was turned on. This is a device that you are typically not using daily so even with extended warranty you rely on professional customer service tech experience that it will work. Last March, 2025 was my last call in. It took over a week to get a supervisor call back at which time I am told it’s out of warranty nothing can be done. I was more than aware it was “out of warranty” I said it never worked look at call history. Basically, she was reading from a script vs applying customer service. To date, the only thing that worked was the charger.
The device sits on my desk as a paperweight and as a reminder to me as a CEO in dealing with situations that there is nothing that “Can’t be done” Can’t only translates to won’t!
With all said, and 2 colleagues that have translators that work, they convinced me to try it again and give the Enence product a second look. As a CEO I took their advice as they gave it heartfelt and not reading a script. I ordered this new improved device with purchase add ons and extended warranty with the hope that I can get the paper weight off my desk and this long review benefits all that read it as a business learning lesson for CEO to personnel; Company to customer relationships and product quality and reputation.
Once again, as when I first purchased the device, this time with benefit of doubt I am looking forward to receiving the new and improved device I just purchased and hope I too will share the positive experience enjoyed by my colleagues that they have with their devices and who talked me into buying another device.
I see below in blue “How to write a useful review” I am positive Enence CEO will understand, appreciate and find useful as a CEO this review from a customer CEO. I know I would for the good of the company and the main reason I took the valuable time to write this longer than intended review.
John Capizzi, CFE
President & CEO
Internal Audit Services, Inc., Int’l.

12/04/2025

DUC

3.00/5.00

"Ian a first time to use it,I hope this…"

Ian a first time to use it,I hope this device can help me communicate to my friends

12/04/2025

Tara

5.00/5.00

"Easy ordering"

Easy ordering

12/04/2025

Valued Customer

5.00/5.00

"I will write my opinion about this…"

I will write my opinion about this product after I receive the product and use it for a month or two.

12/04/2025
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