"Shocking service constantly ringing and…"

Shocking service constantly ringing and when you answer questions if they don't like the response (iv already set an direct debit up) they put the phone down worst debt collexton agency iv ever delt with shocking is an understatement

"I spoke to a gentleman called Taiyub"

I spoke to a gentleman called Taiyub, I'm having a lot of problems at the moment, he was polite, patient and very understanding, he was very very helpful and listened to me, he went out of his way to help me and made me feel reassured, an asset to the company.
Thanks Mate

"Really friendly and extremely helpful…"

Really friendly and extremely helpful with my current situation. Couldn’t of asked for a better representative to take my call

"Spoke to a girl called Georgie to sort…"

Spoke to a girl called Georgie to sort a payment problem,she discovered that my bank messed up the sheduled payment but it was quickly fixed by her so no need to stress.
Thanks!

"Very good company to deal with and…"

Very good company to deal with and friendly personnel. Sharin was very helpful in explaining my circumstances.

"Utterly shocked thank you "

I can’t thank this company enough for helping me after two years of hell due to my old employer and losing my job, suicidal thoughts and ptsd thrown in, they have managed to get my account sorted out so thank you.

"I have been hounded and hounded by this…"

I have been hounded and hounded by this company, my partner is in hospital and I've had email, phone calls, voice mail, text messages etc I'm in dire straight because of this horrible company

"Excellent customer service"

Excellent customer service, very considerate and understanding.
No pressure implied with regards to payments.
Patient and friendly staff .

"Friendly, considerate, helpful. "

Hassan (I apologise if I am spelling the name incorrectly) was considerate, friendly and very helpful. He provided me with helpful information for my mum (who the account is in the name of) and helped me come to a reasonable plan that has drastically reduced the stress for my mum.

"My experience was very good the…"

My experience was very good the gentleman who spoke to me was helpful 😊