"Trina was great and continued to follow…"

Trina was great and continued to follow up until we got the order correct and I got my measurements and plan figured out! Thanks so much

"Did not get what I ordered. Little to no customer support in resolving the issue"

I ordered a 6 gallon water heater for my camper. Based off of the part number of my old water heater and the part number/picture/description listed on their website I know I ordered the correct item a gas/electric water heater. The unit was delivered in a fast timely manner - but that is the only good thing I have to say. What I received was a gas only water heater. No hookup on unit to tie into electricity on my camper and no on and off switch on the water heater itself. The on and off switch is not to be confused with the switch on the camper itself. My wife reached out to the company and was lucky enough to have a female worker answer the phone. She told my wife the unit was drop shipped from the manufacturer. She requested pictures of the unit which I immediately sent. Its been two weeks and still no answer or response to my email. This is my experience only. Had I known about all of the bad reviews I would not have ordered from this company. My advise....Do not use this company.

"It has been nearly 2 weeks since I…"

It has been nearly 2 weeks since I ordered a simple item. I have heard nothing from RV Parts Nation despite sending customer service a email and leaving a voicemail requesting a status update. Nothing but the sound of crickets coming from RV Parts Nation. I would not order from them again and I would urge any readers of this review to carefully consider whether to use them or find a more responsive vendor.

"If I could do 0 stars I would"

If I could do 0 stars I would. No communication period. Had to request my credit card company to refund my money.

"Super nice and knowledgeable staff"

Super nice and knowledgeable staff. Was a huge help getting me the product I needed and arranging the special shipping. Will be purchasing from them again.

"Great people to work with :)"

Great people to work with :)
Best prices , Thx Again JIM

"Great customer service,shipped on…"

Great customer service,shipped on time,will use them anytime

"My only complaint is that they …"

My only complaint is that they waited two weeks too let me know they could not get the item I ordered.

"good product...quick shipment"

good product...quick shipment

"Order water heater Feb 25 and hasn't… hasn't been shipped yet"

Order water heater Feb 25 and hasn't been shipped yet here it is March 10 and still not shipped do not recommend this place at all Nail its March 18 still not shipped can't get them to respond to emails or phone calls I guess I just lost $375