"Horrible communication with customers"

Horrible communication with customers. I should say NO communication. What business has the audacity to 100% ignore your pleas for a return call or answer an e-mail? Pathetic.

"I wish I had read these reviews before…"

I wish I had read these reviews before I ordered from RV Parts Nation. I have called a
no less than five or six times and left messages. They charged my credit card the day I ordered it. I've sent emails first requesting help and then today to finally to cancel my order. Next step is BBB for sure!

"Order came exactly as described"

Order came exactly as described, within a few days.

"RV parts nation was the only on that…"

RV parts nation was the only on that had fiberglass Filon in stock . That i was able to order.Also the company gave me a discount

"I just filed a complaint with the…"

Updated: I just filed a complaint with the Better Business Bureau:

Description of Complaint:
I ordered a sorely needed heater from RV Parts Nation on 4/8/2021 (one week ago today) -- order #40---. There was no indication on the website that the part was out of stock. I have sent three emails and left one voicemail with the company asking why my order is still "Awaiting Fulfillment". No response. I am no longer able to even leave a voicemail due to "Sorry, but this mailbox is full" type messages. Two days after the order my credit card was charged for the full amount $455. So I know they are out there, taking money at least. I want a refund, but according to the website I must contact customer service to do so -- which as I mentioned is not responding. I am worried this is fraud.

Desired Settlement: Refund

---- Update 4/16/2021 ---
FWIW: They finally responded today (no explanation) and apparently have now refunded my order. Perhaps the BBB complaint and this TrustPilot review (both of which I sent them email links to) prodded them into action.

"Anytime shipping cost equals or is…"

Anytime shipping cost equals or is higher than the cost of the product, there is something out of whack. I was not in a hurry to get the item & would have been happy to wait with reasonable cost of shipping. Afterall, this item is a mere fraction of a pound in weight. In addition, instruction on how to install this item would have been appreciated.

"Ordered on March 31st and still has not…"

Ordered on March 31st and still has not been shipped on April 14th.

"Principled business practice"

Great communication, fair prices, accuracy of order and lightening-fast shipping. Thank you. 👍

"Am happy and please with product and…"

Am happy and please with product and service.

"I canceled my order after there was an…"

I canceled my order after there was an additional charge on the freight and was not going to ship my order for like 3 weeks.