"They take payment but no item shipped"

I was happy to find what I needed for our rv. I place my ordered and received conformation. A week went by no rv door lock. Hmm I said check my cc and I can see ot was charged. Waited a few more days and called. They said it was backoederd. No call no email, but again my cc was charge by law they are not allowed to do thar. I called twice finally spoke to someone she said it was back ordered and should ship by next Friday. A bit rude she said well do you want to cancel I said no. She said I will call you Monday with an update. Well Monday came amd went and it is now Friday amd still no door lock. Very sad false advertisement. Wr had to buy another door lock since we are headed out camping. I will be placing a call to them and my cc company for a full refund. Just very sad wish it could have work out.

"Worst company I've ever dealt with!!"

Worst company I've ever dealt with!!
Placed order 11/1. On 11/19 they said it will ship tomorrow.Its now Dec 13 and still not here, no message, notta

"The parts department is great!!!!"

The parts department is great!!!!

"I ordered headliner material on…"

I ordered headliner material on 11/29/2018 and I have been charged for it although I haven't received the material or even had a confirmation email with shipping updates. I'm not sure what the problem is but I would like to know if and when the product has shipped.

"Have not had experience RV PARTS to…"

Have not had experience RV PARTS to give a good rating

"still waiting for my door lock id…33396"

still waiting for my door lock id 33396 reply.

"Never reserved and shipping information…"

Never reserved and shipping information and have not reserved the parts

"Horrible"

Horrible. Took my money, wouldn’t tell me when it was going to ship. Their telephone number to complain did not work. I had to stop me credit card payment.

"Great product"

Great product! Fast shipping!

"Love our small electric fireplace"

Love our electric fireplace. It’s small enough to fit under our tv in our fifth wheel and get the chill out of the air. Cozy.