MyFlightSearch
Gena
"Horrible"
Horrible, Horrible, Horrible, Horrible, Horribe, Horrible, Horrible, Horrible, Horrible, Horrible
Jamie Proulx
"They definitely are scamers i have been…"
They definitely are scamers i have been told my refund would be on my card in a week then 2 weeks. its been over a year and still They tell me a week .don't be stupid save your money all est Indian worlds biggest phone scamers. My next move i will be taking them to cort with a lot of people i met that also got ripped off by these crooks.after i posted this i got a email saying i whoud have a check in 4 to 5 days it has been sent out. More liys still nothing definitely pay the extra money don't get scammed by these people
mahire mahmut
"They are big scam"
They are big liars.
they stole customers money.
Their customer service is bulshit .
Don’t ever book your flight from them And then their website is a scam.If not why they don’t refund the money?
Maria I Mendoza
"I want to make a formal complaint on My…"
I want to make a formal complaint on My FLIGHT SEARCH COMPANY. This company not only rip your money, but they also lie about their reservations, refunds, and general procedures.
I made a reservation for 2 tickets from Orlando to Chicago for the end of Feb 2020. The pandemic got us all and flights were canceled by the airlines. Soon after, I call the MY FLIGHT SEARCH to see if I could get a refund. I was told that I could re-use the ticket until Dec 2020. Since the pandemic was not getting any better, I call to see if they could issue a refund, and they will issue one. Here is where the lying and misrepresentation started. Not only I spent numerous hours waiting to speak with a representative, but also, they lied about issuing a deposit within different time frames, starting in July. I tried to get reimbursed through my credit card and it was not possible. I tried through the Airline and there was not even a record of such reservation, and now they had issued a supposed refund last December which it has arrived yet nor I have been successful in getting the refund information to track the check or its mailing. LIES NAD MORE LIES.
It has been more than impossible to get in touch with the accounting department or a responsible manager to track this situation or investigate on my behalf.
I would like to make everyone aware that this business very unclear business practices from Las Vegas is not correct and I honestly think they are ripping people money up front since my Credit Card was charged with the airfare amount and there was not any reservation made directly to the Airline nor a refund issued. Pure and simple a SCAM. DO NOT USE THIS SITE
Sandra
SU JEONG
"No refund during 8 months"
I had cancelled my flight right away after booking and got an email May 6 2020, confirming my cancellation. I sent lots of e-mails during last 8 months. I did not get a refund by now.
Sue Smith
"This company stole much needed money…"
This company stole much needed money from 2 seniors. They were booked for a flight from Toronto to Sydney, NS. The original flight was directly from Toronto to Sydney. It was then changed to Toronto to Halifax and then Halifax to Sydney. This change was acceptable. The flight was then changed to the following New Itinerary
AC 614 03JAN 0225P YYZ YHZ 03Jan 524P
AC 619 03JAN 0625P YHZ YYZ 03Jan 750P
AC 8210 03JAN 0855P YYZ YQY 03Jan 1216A
This meant they were to fly from Toronto to Halifax and then fly from Halifax to Toronto and then fly from Toronto to Sydney. I am their caregiver and was to fly with them. Both of the seniors have health issues and they were expected to fly for over 5 hours with 2 changeovers. I contacted this company 5 different times and was told "we are passing this matter on to the concerned department and we will contact you within 24 hours". Bull droppings... They did nothing and could not see that the flight itinery made no logical sense. I finally had to cancel the reservations and was able to book in just a few short minutes directly with Air Canada. Of course, even though they had changed the flight schedule, they refused to refund the money to these 2 needy seniors. Beware...do not use this company. PS. I almost never complain about anything ever but this case is an exception.
Customer
"Victor’s excellent customer service"
After having issues initially with my flight search, Victor got in touch and was extremely helpful. He resolved the problem promptly and to my satisfaction.
Amy Silvas
"This is the absolute WORST customer…"
This is the absolute WORST customer service I’ve ever experienced! My significant other booked us two tickets and realized the same day he booked that he booked the wrong day. So we have been calling the same day to try and cancel and get our refund. All they have done is hang up on us. We have been trying to call them for almost four days now. So we are out of the money and have to rebook plane tickets. NEVER book with them!!!!!
Judith Robbins
"Unsatisfactory response to negative review"
I recently posted a negative response (1 star) and am not happy with myflightsearch customer service response. Here are the facts:
I booked online on November 20, requesting departure date of November 25, with return on November 30.
On November 24, I reviewed my myflightsearchticket and discvered they had booked me for both departure and return on November 27, the return flight booked just a couple of hours after my arrival.
I tried contacting my flightsearch via both telephone and e-mail to correct the error, but because I was just one day from my departure date, decided to book a one way ticket with American Airlines. Early on November 29, I again exchanged multiple e-mails with myflightsearch, asking to correct the error so that I could at least have a return ticket on the 30th. They offered me no recourse, so, again, I booked a one way return ticket with American Airlines. My flightsearch, in response to my recently posted negative review, indicated they had offered me a new booking provided I pay a penalty. The error was not mine. A trip that I had projected would cost me $360.00 ended up costing nearly $900.00
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