"This company is absolutely b.s"

REPLY*** NO I WILL NOT REPLY WITH MY INFORMATION. GIVE ME MY MONEY BACK


/7/2020 UPDATE:: REPORT THIS FAKE COMPANY IF THEY TOOK YOUR MONEY AND DID NOT GIVE YOU A REFUND AFTER THEY SAID THEY WOULD.!
CONTACT YOUR BANK AND ASK FOR THE TRANSACTION TO BE DISPUTED & HAVE PROOF!!!!!!

The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM - 8:00 PM, ET).Jun 10, 2020




This company is absolutely b.s.
I booked a flight in March for June. They took the payment from my account in March. I found out the day before my flight via American Airlines (June 14th) that the company canceled my flight at which time I asked for a refund. I was never notified about the cancellation. I was told the refund would take 21 days. 30 days later still no refund. I called the airlines to ask about my refund and they told me that my flight search booked and canceled my ticket 3 times since I booked it in March. I called My flight search on Monday, they told me my refund would be issued to my bank account in 24-48 hours. Thursday I call back they tell me 24 hours I'll have my refund. Friday I call back and they keep putting me on hold and then disconnecting the call. I called back for the 5th time today and asked for a supervisor. The supervisor tells me that I have to wait for the refund department to call me back, instead I asked for the refund department number. I called them and Cameron told me that my refund would be issued in 7 to 10 business days.

I'm convinced anybody that used this company we will just be robbed of our money. I'm going to wait it out and see if my refund turns up.

Refund department customer service direct number 7028674656

"My name is Silvia"

My name is Silvia, I buy a tickect in this site for my sons in June/09/2020 and pay 1,474.90
Never receive the confirmation code , when I tray check my booking, always have this message:
My Recent Booking
Oops! This is embarrassing!
This portion of our website in under maintenance. Please check after 3-4 Hours.

To this date do not receive my confirmation code, this site is an SCAM, STOLE MY MONEY, the bank do not return the money because it was a transaction that I authorized.
I try contact and do not respond.

"SCAM!"

They are totally a scam. I don't know why their website hasn't been taken down. They charged $272 on my bank and now I'm at the airport and don't let me on because I don't have a reservation code. This is an outrage! I will NEVER visit this website again.

"Very disappointing experience"

Very disappointing experience, obviously. Basically, I had a flight with porter from Toronto to New York. The flight was cancelled a month before the date. I contacted my flight search, and by their records the flight wasn’t cancelled (even though there hadn’t been a flight by porter in 5 months). Obviously the date came and went and I can’t so much as get a reply from their customer service. Tried calling and emailing, and zero response. Absolutely embarrassing

"Spoke to John Extension 460 who gave me…"

Spoke to John Extension 460 who gave me excellent service which I totally appreciated. He is a value employee and should be recognized. Thank You very much , a very satisfied Customer.

"BEST customer support…"

I received the BEST customer support ever from Nathan. Nathan assisted me in every way possible and resolved my problem with a flight reservation I made online due to my own error. I truly expected to have lost my money and perhaps been unable to travel at all, but thankfully Nathan saved the day - & my trip to my best friend’s wedding!!!!
Thank You!!!
Booking #532137

"Please read this!!!!"

Please read this!!!!! This company is scam!!!
(Even I didn't buy the ticket though they used my credit card information)
I will report to the police about this company.

I bought a plane ticket which was 154.65 USD (New York-Toronto round trip) on January 1st. However, I received a text message that 2544 USD was paid at 2 am on January 2nd from my bank. $2544 that I didn't even buy was taken out of my account. I tired to call to customer service and send emails tons of times though Myflightsearch only said 'we will refund to you as soon as possible' for around 2 months. Finally, they sent a sloppy refund image to me on February 23rd but I cannot get any money so far. They were keep saying to me 'you can check your account'. I contacted to my bank and bank representative recommended to me that I need to complaint about this weird payment through the Master Card. I did it and the bank said Myflightsearch didn't reply so it will be delayed. Can you guys believe this? It's already passed 7 months and I did not get back my money 2544 dollars still.

"Purchased a ticket for my son to fly…"

Purchased a ticket for my son to fly home and recieved an email stating processing error. So i called customer service at 1833 200 3343. I didnt recieve a conformation number only booking number. Customer service told me no problem booking that it went through on there end. I asked them to send me another email of the itinerary since i only received error on my end. Customer service said they would have to put me on hold. So i was on hold for an hour. I hung up and called back. Same issue they asked me to be put on hold and again i was left on hold. I called back again and still no email no change. Than customer service yells at me that i have called back twice in one hr. But still no change. I purchased a ticket for my son to come home in the amount of 1610.84. This is very important to me. He is to fly out of his location in 7 days and this company is not even trying to help me fix this problem. I have disputed the transaction with my bank and i hope and prey i can get that money back. For now i have resorted to asking family for help to bring my son home. I will never again use this site a i think they should ban this site. They are scamming people from what i have read.

"ref#633763"

ref#633763, I want to thank Nathan for an awesome attitude and attention during my call, I need to change my flight for next year because of the COVID-19 and he helped me with everything, great service Thank you so much.

"Full Refund Received"

UPDATE: Full Refund Received
The day after I contacted all three companies (see review below) about seeking legal action and reporting each one to various agencies within the U.S. government, my daughter received a phone call from MyFlightSearch. She was told that she would be receiving her refund within seven days. This is already past the twenty-eight days she was told it would take. My husband and I were prepared to seek legal action, and I made sure these companies knew it. For her troubles, our daughter was given (verbally) a $1500 credit in addition to her refund. She won't be dealing with this company ever again. Her words, not mine. Although, I wholeheartedly agree. Keep fighting for your refund!

REVIEW:
On Thursday, June 4, my daughter bought two tickets to Alaska using MyFlightSearch. Although MyFlightSearch did not send a confirmation email, she received an email from HighSkyCheap confirming the purchase. We have a copy of the email with the booking number assigned to the purchase.

She spent $1535.60 on the two tickets. The money cleared her bank account on June 8, 2020. The bank statement shows an agent fee number and was made payable to SkyFlightCheap, TX. First and foremost, my daughter did not cancel the flight, the company cancelled it.

My daughter never received the e-tickets which were promised via email within 24 hours. After contacting MyFlightSearch customer service on Monday, June 8, she was informed that the flight scheduled in July had been cancelled. No communication of any kind (email/phone) from MyFlightSearch, HighSkyCheap, or SkyFlightCheap was sent regarding the flight cancellation.

After speaking with two different MyFlightSearch customer service representatives on Monday, June 8, she was assured that she would receive a full refund within 20-28 business days. She was told that the delay of the refund was due to COVID-19. Thursday, July 16, marked the twenty-eighth business day since customer service was contacted. My daughter has yet to receive her refund.

On Monday, July 20, I will be reporting these three companies to the United States Department of Transportation- Aviation Consumer Protection, the Federal Trade Commission, Nevada (and Texas) Attorney General's office, Nevada (and Texas) Consumer Affairs, and the Better Business Bureau of Nevada (and Texas).

My family has waited the appropriate amount of time as deemed necessary by MyFlightSearch to receive the refund from these tickets. After contacting the aforementioned government agencies, legal action will be taken to recover the cost of the purchased tickets.