Neptune Auto Transport

Vehicles & Transportation
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459 reviews
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Customer Reviews about

Neptune Auto Transport

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Susie West

2.00/5.00

"Car delivery with James"

The Communication with this company was pseudo clear at first. The next day they changed procedures and re-routed my car delivery day and time. The delivery date of the auto was postponed , and delivered to a location near my home that put me in a bind. The deposit was more than was discussed and I had to beg for a refund. Totally sketchy. Will choose another company next time.

13/03/2023

Mj L

5.00/5.00

"Excellent experience"

I was very satisfied with the service provided. Rose was able to get an excellent driver for the day and time I needed. The driver was very professional and competent. My car arrived with no damage and really quickly to the destination. I would definitely use them again.

11/03/2023

Jose Curiel

5.00/5.00

"Jordan is an honest person"

Jordan is an honest person, he gives you a quote and doesn't increase it. Neptune Auto Transport can find you a driver for your vehicle at a very reasonable price. You can trust Jordan, you will be in good hands. 👍🏼

10/03/2023

Arick

5.00/5.00

"Thnx to Elsa Lewis for helping us out !"

Thnx to Elsa Lewis for helping us out !

07/03/2023

AMERICAN TRANSPORT

5.00/5.00

"We really enjoyed working with this…"

We really enjoyed working with this company, especially with Julia White, who was always very attentive and competent.

04/03/2023

Gabreil Marti

5.00/5.00

"I highly recommend you to working with…"

I highly recommend you to working with Steven,He had best customer service and very professional to all questions both email and text messenge. I will use Neptune again

01/03/2023

Janmejai

5.00/5.00

"Julia White is awesome!!"

I had the opportunity to work with Julia White. She was awesome, she went above and beyond to make sure my car was picked up on time. Overall the experience was great. I will recommend working with Julia for any Auto transport needs.

28/02/2023

Taurus Auto Group Inc Group I

5.00/5.00

"Very good comunication"

Very good comunication with Julia White, good job !

27/02/2023

Anthony Mazzanti

1.00/5.00

"30-40 SCRATCHES ON TRUCK"

After getting my truck back, it was realized the entire hood, and parts of the front side fenders had NEW scratches all over the place. The trucker took before and after photos, and it’s clear as day that they WERE NOT there before/at pickup, but damn sure arrived to me covered jn scratches. Wish to god I could leave photos on a review. To make matters worse, Neptune is now nowhere to be found when it comes to resolving the issues. Ridiculous. Lesson learned I guess for trying to save a few dollars and not using Montway or someone more reputable. Not to mention the truck carrier, Raptor, has awful reviews for miles on the web, yet that’s who Neptune thought would be a good idea to hire for this job? I absolutely implore any customer to avoid Neptune.


Follow up:

After the trucking company denied responsibility, even though THIER photos are impossible to dispute, Neptune also quit on me. So I pretty much paid damn near 2000, just for my truck to get to me with roughly 30-40 scratches. Your a fool if you dont heed my warning to avoid this company

16/02/2023

Dana Renee Elwell

5.00/5.00

"Fast friendly service"

Fast friendly service. Great price , on time. Car was in one piece.

14/02/2023
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