focalprice.com

Electronics & Technology
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891 reviews
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focalprice.com

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Dan Kern

2.00/5.00

"s-l-o-w"

item I ordered finally came today. it took over 3 weeks to get it. very slow. they were also slow to communicate. overall I was not pleased.

06/02/2014

Lee Phillips

1.00/5.00

"Shocking"

Poor Service, no service, Bad Customer service, they'll take your money and not deliver. Avoid

04/02/2014

Bo

5.00/5.00

"Love the cheap cables."

Love the cheap cables.

I have never been disappointed with the delivery!

30/01/2014

Danielle

1.00/5.00

"DO NOT USE THIS COMPANY"

When I ordered something for them the price seemed awesome and I decided to spend the $25 total required to get the free tracking. The emails they sent me as order and payment conformation also contained the "tracking link" but when you try and click on it nothing happens its FAKE!

Secondly its been over a month since I placed my order and I'm still waiting on my package which they said would arrive in 10-14 days.

Next time I need an electronic I'll pay a little more for a site I know and trust rather than looking for the best deal.

29/01/2014

Henry Chan

1.00/5.00

"Liars"

I paid for my phone on Nov 30th 2013. First they provided fake tracking number, after a whole month of back and forth messages. then they said they have to wait for the package to return,then they promised to reship, but now it is out of stock. How could a recently returned item which they have sworn to have shipped be out of stock. So full 60 days later, I asked for a refund, and they told me they are going on holiday and will process only after they come back from holidays two weeks later.
What a waste of time and money! Do not even visit their site!!!

29/01/2014

Sarah Pasco Jones

1.00/5.00

"Low quality, terrible customer service - wiped out my message history in my account!"

I ordered a tablet for my 82yr old mother with failing eyesight so I could oad free call apps to make calling her family living overseas easier to call. The time and date were set for China and couldn't be altered and after installing some apps, was no longer able to scroll though the screen - not helpful with a touch screen!
Prior to the scrolling function failing, I sent a complaint to them initially about the wrong connection for the UK and they sent a new one for Europe - so helpful! , which they replaced quickly - good! I then added to this message to say the product was faulty. They asked me to send GBP 15 as it would be quicker than returning - Really?! I have to pay extra to get a new unit to replace a faulty unit they sent!
I have had no reply, just logged into my account to find that all previous messages and the RMA has been removed.
Would I buy from them again? - not a hope in hell's chance!
Lesson learned - never buy cheap products and always check the reliability of the company you are dealing with!

26/01/2014

Niki

1.00/5.00

"They sent a different and lower specification tablet. Charger stopped working after 1 month."

I bought the GD IPPO Y88 tablet , but got a tablet with lower specifications instead. They advertised dual core 1.5Ghz. I got dual core 1032 Mhz. They advertised rear camera 1.3 mega pixel. I got rear camera 0.3 mega pixels. They advertised Screen Resolution 1024 x 600. I got 800 x 430. They are deceitful.

Also, the tablet's ac adapter stopped working within a month and I am using a friend's charger. The tablet's battery is failing and lasts only 10 minutes after a full charge, and that is after 38 days of use. I wasted £40 and they are not responding to my emails.

Please do not buy from them, there is no warranty on goods from China and you end up paying more. They lie and send you much lower specification products than they advertise making them more expensive than UK retails.

21/01/2014

salros

2.00/5.00

"Valutate bene prima di acquistare ed incrociate le dita..."

Ho comprato un cellulare CUBOT ONE. All'accensione presentava già qualche problema alla macchina fotografica (non metteva a fuoco e foto sgranate altro che 12MP), alla connessione USB con il computer non rileva l'hard disk . Mi sono lamentato. Mi hanno risposto di inviare delle fotografie. Ma che foto devo fare per dimostrare questi problemi????
Ho deciso di tenerlo così .
Dopo due mesi di utilizzo sono apparse delle righe verticali sullo schermo segno che la scheda video sta partendo ed il problema peggiora progressivamente.
Ovviamente non ci sono pezzi di ricambio in Italia e non c'è un centro di assistenza .
In sintesi . Valutate bene prima di acquistare ed incrociate le dita.....

19/01/2014

Peter

1.00/5.00

"They will take your money and screw you up."

I bought a USB-VGA adapter, it was delivered after a month and a half. the product did not work at all. When I try to contact them I never got an answer. they would not answer your email and when you go to the live chat they tell you to send an email.
They will screw you up big time. DO NOT BUY from these people.

12/01/2014

lab

3.00/5.00

"They need a better manager and better organizing."

I order a tablet from them and they wrote on the site that they send it from 03 - 23/12 free express shipping. When i make my order i send them a message that asked them how many days is that free express shipping and they answered me in some hours that they dont know something about that offer. I was upset and i told them to cancel my order and take me my money back. They responsed almost immediately and they told me ok and after 3 days they gave me my money back.They lost a customer for no reason.

09/01/2014
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