Assured cars supermarket limited

Vehicles & Transportation
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36 reviews
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Customer Reviews about

Assured cars supermarket limited

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Dave

5.00/5.00

"A Caring company"

After paying a deposit on a car, I took seriously ill and unfortunately could not proceed with the purchase.

Initially they said the deposit I had paid was non refundable, however when I explained my situation and that I was in hospital, they were extremely supportive and agreed to refund my deposit.
Not many would have done that and I commend them for their customer care.

08/05/2024

Nina Jones

1.00/5.00

"DO NOT BUY A CAR FROM THIS COMPANY!"

DO NOT BUY A CAR FROM THIS COMPANY!! I bought a car from this garage and within a week had an oil leak, the speedometer was 100,000 miles out and different from the MOT certificate! This company is as dodgy as they come and would never recommend them to anyone. I gave one star as there was no option for no stars! Avoid at all costs !!
*Update* Yes I did receive a full refund after I mentioned that I had been in contact with trading standards and citizens advice. Also the same day I received my refund the very same car was back on auto trader and the price had increased by almost £500! They also advertised with the correct mileage this time as I bought the car advertised at 68,000 miles when I received the car the odometer had clocked 163,000 miles. When I told the garage they said they would 'sort it out'. I stand by my original review. This garage claim to be AA assured and were on auto trader. I foolishly thought I was buying from a trusted trader, I was wrong.

03/05/2024

Alison

5.00/5.00

"10/10 Great little runner. "

Ordered a Smart car on line, it got delivered 3rd April 2024 to Merseyside. Smooth purchase and delivery, 10/10 service. I've waited a month to see how the car was running and it's fab, great little runner. I love it, I actually use it more than my big car now.

02/05/2024

Jade Lawrence

1.00/5.00

"Do NOT buy!!!!"

Purchased a car through finance in November 2023, sold us a car that wasn’t even road worthy, had to go back 3 times for repairs which were dodgy / botched. Ended up getting the car rejected through the finance company after a long battle. Do NOT trust this company and do NOT purchase a car or finance a car through them , we had to get a full diagnostics report on the car through the finance company and they found over 18 faults with the car including mechanical faults, botched repairs. Everytime we took the car back to be repaired for a fault it would come back with a new one. The 3rd time we took the car to the garage it ended up coming back with air bag faults , the garage told us to just clear the code off knowing we have 3 young children, that was when we refused to have any more repairs and to reject the car. We lost out a lot financially and caused us a lot of stress and inconvenience. I would strongly advise you to avoid this company but if you do end up going anyway take someone who can do a diagnostics report before you leave with a vehicle, might cost you about £50/100 but you’d rather know before you buy which will save you money and hassle in the future. There’s a lot more I could say but it was a long few months getting this sorted and just want it over with now

17/04/2024

Sheena Raazi

5.00/5.00

"Great customer service especially…"

Great customer service especially Naveed have served as well with all our queries

29/03/2024

Vinchenzo A.

5.00/5.00

"They were really patient and had time…"

They were really patient and had time to explain everything for us, Great service, fast delivery and clean delivery. I would definitely recommend to everyone.

22/03/2024

Imad khan

5.00/5.00

"Bought I Hyundai i10 it's been amazing…"

Bought I Hyundai i10 it's been amazing experience I highly recommend this dealership very helpful staff

13/03/2024

Donna

5.00/5.00

"Excellent customer service and support"

Excellent customer service and support

02/03/2024

Sharon jordan

1.00/5.00

"Not a good company to buy from"

Paid £5000 for a car August 23, having to take the car back 3 days later due to noise from putting car in gear, they done some work couldn'tgive me a receipt obviously (bodged it) for the warranty to pass, 4 months later it's in the garage costing me over £1000 for a recon gear box new gear cable and drive shaft, if anyone is buying from this garage I recommend take a mechanic or even better don't buy from them.

04/01/2024

asim riaz

5.00/5.00

"Purchased automatic corsa"

Thanks to the staff of assured car’s supermarket, been helpful choosing the automatic corsa for my nephew,
Highly recommended

17/09/2023
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