"DO NOT USE THIS COMPANY ‼️"

Again DO NOT use this company ‼️

6 months after I part ex’d my car to this company I am now receiving parking fines and fines for ULEZ! Several of them! I returned my finance car to them after a diagnostic test proved the car was not even road worthy! I had to pay for a recovery lorry to go from Aberystwyth back to Birmingham as they refused. They could have caused a serious accident and I have my children who go in my car! Absolutely no regard for peoples safety. Displaying criminal behaviour.

They have not changed the ownership and sold my part ex’d car to someone else. I’ve had to send out 4 letters to explain this is no longer my vehicle including the DVLA.

I have reported this company to Trading Standards.

UPDATE 04/10/2023

I’ve now had to liaise with a bailiff company after the car I part ex’d, this company failed to change ownership. I suspect they were using the car theirselves. Not sold as they suggested.

I received 10+ ULEZ and parking fines. I didn’t pay the fines as it was not my fault and I did not own the car at the time of the fines, which I could prove - (a car dealership has the responsibility to change the ownership unlike a private sale where it is the pervious owner’s responsibility). They also changed the number plate bit the DVLA made myself aware of this and sent me the new number plate.

This company is now under investigation by Trading Standards and other legally based companies after causing myself harm and stress. I’m a vulnerable adult. They were aware of this. They did not care and seemed to want to cause me stress and financial difficulties.

Do not buy a car from this company. You will regret it. They prey on people they think will not stand up for themselves.

The bailiffs are now taking action against this company.

"Online purchase"

easy buying process from start to finish, variety of cars to choose from

"Unprofessional con men.…"

The car was advertised as having a 3 month warranty, and coming with 12 months free AA roadside recovery. Neither of these came with the car. The service book was not stamped, and the MOT certificate was not present. I have called and they still have not provided these. I have reason to believe the MOT is fraudulent. They have stopped responding to my calls. The car also had green moss and mould on the roof and wing mirrors, proving that they don't look after them. All the positive reviews seem to be written by the same individual, who has a rather poor grasp on the English language.

"Something suspicious?"

Was going to travel several hours to buy a car from this company. Did my own checks and realised the last MOT (8 months ago) documents a higher mileage than the current advertised mileage!! Also, the vast majority of postive reviews for this company sound like they're written by the same person i.e same grammatical errors, spelling mistakes and same cliché sentences. Something smells fishy to me!

"2010 Merc clc advertised at £4k."

2010 Merc clc advertised at £4k.
Company website states deposits of £200 but when I called to leave a deposit on the 7th Feb salesperson asked for £300 which I paid.

Car arrived late and with undisclosed faults i.e faulty parking break and driver side window was faulty, when pointing out these faults the driver advised me that when I need to use the parking break I must lift it up manually using my foot LOL the audacity! the guy did the same with the window like it’s a little trick to make it work, this car was advertised at £4k and wasn’t even road worthy.

I refused the car upon discovering said faults and called acs for my deposit back which they said I would receive 100% refund but on the 10th Feb they partially refunded me £140!!! Keeping over 50% for a vehicle with hidden faults.

I tried to contact this company nurmerous times via their web page but they did not respond.

Do not trust this company and make sure you have your deposit agreement in writing as they will retain it.

"Not a trustworthy company- stay clear"

When the car I ordered was delivered it was covered in moss and mould and it was visible all around and underneath the vehicle, showing it has not been looked after whilst sitting on the forecourt and not checked before delivery.
Then Vehicle was sent back and in doing so lost my deposit.