"On going been 4 weeks and I haven’t…"

On going been 4 weeks and I haven’t received my order!!! It’s antihistamine and I need it. So I bought 11 packets because I’m asthmatic thinking I’d receive them quite quickly-obviously not. If I’d checked the reviews I’d wouldn’t have bothered. The last communication was that they’ll send them out in 2-4 days —2 days ago so if I havnt received them in that time I’m going to get my money back-absolutely shocking!!!! Never again will I buy from this company. If I don’t get my money back I’ll be taking this further-I promise you that
Thing is people rely on you ayp once they’ve placed their orders they think like me it’ll be here. I could have got some from someone else which I’ve had to do-so if it’s not here next week I’ll have my money back and use the other supplier!!!
Absolutely poor very poor
To add today 7the June-My order was put on 2nd May it’s now 7th of June.
So still havnt herd from this company and I’ve asked for my money back and received nothing- no communication no goods.
I have written a letter of complaint before I contact trading standards.

"Complete Scam"

Placed an order with a 3-5 day delivery frame, over a month later and no products have been delivered despite sending multiple emails asking for updates. I got sent the same email twice (copied and pasted) stating there has been a backlog in their system, and when asked for a refund I have been completely ignored multiple times. Complete scam. I recommend everyone use the National Cyber Security Centre website to report this website as a scam.

"What happened after 5 years of excellent service?!"

I have been using AYP for over 5 years and often recommended the company to family and friends along with recommendations on social media with rave reviews. I could never fault them.

Unfortunately, due to whatever issue they've had internally, an order I placed on the 8th of March has never appeared despite numerous attempts to communicate with them. They responded on the 18th March saying by the end of the following week, and then again with the same lies at the end of April stating it will be by the end of the next week. My latest emails have gone unanswered. I'm going to take advice from others who have had a similar experience recently and go through my bank. Very sad.

"SCAM!!!!!"

Placed order on 16th april,it said 3-5 days delivery,I havent received a thing!sent many emails asking where my items are,they answered only once about a week later to say there was a slight delay,will be with me within a week.....still no items!I've asked for a refund & just been completely ignored,I've had to go through my bank to get my money back,they started an investigation into whats happened & I received an email to say this company ignored them also.this company is a total scam,do not buy from them,they take your money & you dont receive a thing!!!!

"Unacceptable "

I placed an order for libre 2 sensors, for my mum who is 87, has dementia and hates to finger blood test. 4 sensors ordered for £199. No delivery, same excuse, delay in delivery, no refund. Will be reporting them as a scam site.

"Rubbish"

1st and last time I shall use this company, communication very poor, placed order 13th April still waiting for goods, never received a order confirmation, money went out of account same day as order. Have requested refund, not had a reply.

"AVOID...STOLEN MY MONEY."

I made an order in February and my items have still not arrived. I have sent multiple emails to AYP asking when my items will arrive and then that i want a refund. My messages have been ignored and i still have had no refund. AVOID THIS COMPANY.

"My order from March 26th still haven’t…"

My order from March 26th still haven’t arrived I think I kiss my £40 goodbye

"SCAM COMPANY"

Placed an order at begining of May but it has not been received. Communications receive no response. I believe that this is a scam company and I will now have to go to my credit card company to try and get and get a refund- AVOID.

"Beware of thieves"

Ordered end of Jan, took my money, now end of May no goods no refund. They are worse than scammers. Do not use this company they are thieves. You have been warned