"Rude service"

Very rude service. Bus was clean and on time.

"Boring tour"

1. It was very boring tour where tour guide was talking only about constraction method of each building.
2. Each stop took too long exiting/bringing new people to the bus and after 2 hours we got only to 9/11 memorial. After that we left a bus and never came back. It was total waste of our $$ plus it cost us $$ to get taxi back to Times square.
3. Will NEVER recommend to anyone!!!l

"good service"

more traslation in spanish.

"Great package, bad service"

It's really great that you can choose the attractions you can go it and receive extra attractions for free. However, it is really frustrating that you have to wait for more than an hour to get your pre-purchased voucher. It would have been perfect if we could have printed our own vouchers after purchasing it online.

"Make sure you bring the correct portion of your receipt"

I paid online for this trip and brought a print copy of my receipt, not the voucher. They wouldn't let me on board without the voucher.
The trip was otherwise uneventful but we had an excellent guide/narrator who knew much of the history; the sights were amazing.

"Worst experience!!!"

Bought tickets in advance for a specific time. Told to arrive 1/2 early. We arrived 45 minutes early & were informed that "our boat" was sold out, we'd have to wait 2 1/2 hours for next boat!!! We left, & never got our money back, or the $60 we paid for cabs to travel to & from there. Awful!!! Don't book through this site!!

"Best $ spent on NYC trip."

The Manhattan and Brooklyn tour is great. Do it on your first day. It really helps plan the rest of the week.

"Fun and informative Experience"

My family and I really enjoyed City sights NY!! It truly allowed us to see many places and learn more about the wonderful City of New York than we would have without them. Great deal!! Very affordable!!

"Awesome. Worth the deal"

Really good offer to live an outstanding trip to New York

"Absolutely awful!"

Bought tickets for my husband and I and our daughter. We took the buses to Battery Park to go to the Statue of Liberty and when we wanted a ride back, there were no buses in sight. We walked around for 3 hours on the bus route and did not see any buses. This was not our 1st time in NYC nor was it for using CitySights. I called customer service to explain my dilemma and the man was very rude. While I was walking and talking on the phone with him, we spotted a bus. I literally ran into the street to stop it. We managed to get on for our night tour and the lady was very nice but the experience during the day was awful! We literally paid $167 for ride that lasted about an hour. This is my 2nd review and I have been asked to take and still no one has contacted me or tried to right the situation. Very disappointing