"Everything I needed. Will use again!"

Easy website to navigate, speedy delivery, and best price on the WWW.

Great experience.

Thank you.

"Returned a faulty servo got a new one…"

Returned a faulty servo got a new one very quickly my experience has been good very nice people on the phone. Will buy something else next time👍

"Missing parts"

After taking a lot longer to be delivered than was quoted I built the model only to find that wing spar screws were missing, on phoning to explain my missing screws I was made to feel guilty as I was told the bags of screws were weighed, I explained that if they were standard screws I would have been happy to buy some but these were a special size, why would I waste my time and phone call to make this up ! I was told I would get some sent. 20 days later nothing and despite two reminder emails sent I am now being ignored ! Just one more example of a business that couldn’t care less once they have your money, will not recommend to anyone, over £400spent with them and a model that I can’t fly due to missing wing spar screws, no more business from me !!

"Last time shopping here, slow, misleading."

Ordered a helicopter for my Dad. The product was expected or ‘Due 4 March.’ I placed my order 10th April. Received a phone call saying that they had no stock expected 25th April and they would despatch my order once it was in stock. This week commencing 1 May, I received a phone call stating it was in stock but we are waiting for you to call before we despatch it. I don’t have access to my phone at work, you’re closed when I finish. No other way to contact you - I called and was left on hold. I was annoyed that the item was not in stock at time of order, advertised at the time as being in stock, took the payment on 10th April so expected my order to be despatched as soon as available. Trying to cancel the order sourced it elsewhere, somewhere more reliable and honest - actually delivered next day.

"Best model shop in the area"

Ordered an FMS Easy Trainer glider Wednesday, arrived next morning, less than 24hrs.
Have used this company on several occasions, and have never been disappointed, knowledgeable, helpful, and to top it all, usually some of the best prices on the net.

"No good as much help as a chocolate tea…"

No good as much help as a chocolate tea pot turned up incorrect spoke to this very arrogant bloke on the phone. He couldn’t help me. He said I don’t have the wrong bit tough! very bad don’t go to this company they are rubbish in helping you out as a customer

"I can't believe how fantastic the…"

I can't believe how fantastic the ordering experience is with Kings lynn Model Shop. I was kept updated everytime I checked on a order by telephone. Also the ordering process is great, especially the Website navigation. Anyone who states that the customer service is not great sorry but you need to order the right product first! If I could I would give 10/10 stars! Brilliant Service.

"I ordered a Losi baja rey raptor and…"

I ordered a Losi baja rey raptor and after using for about 3 mins noticed the wheels rubbing on the body of the car, I emailed them 3 times so far explaining this and requesting that I’m not happy and want to return the item. Still after 2 emails (I’ve just sent a 3rd) no response from them. The aftersales customer service is rubbish so far……
In comparison I’ve used appliance electronics several times and they are fantastic with they’re customer service!

"Fast Delivery Service"

Ordered a programming card for my Arrma Felony yesterday from this model shop.
Delivered next day, very happy, good price and fast delivery can't ask for more !

Thanks

"The part has took over a week to…"

The part has took over a week to arrive, not happy with the customer service at all. Wouldnt buy from here again