"quick responding"

quick responding on emails

"i have received the wrong size from my…"

i have received the wrong size from my order and I'm still waiting someone to answer to my request to get a new delivery with my order! No one answered to my request. I have called many time last week but no one took the phone. I fully not advised people to use this provider. I don't know how to return the package, really disapointed!
PostNL Fulfilment tracking number: 3SCJAZ3925902

"Another successful purchase."

The delivery notification system (like when you’ll receive your goods) on their site is not great, but the customer service is awesome and very efficient. Big fan!

"Good service"

Ordered a pair of shoes and a sweater.
The sweater size was good, the shoes not. Send a mail to the customer service and explained. I got a response right away, apologising for the mistake they made and got a free returning label. 2 days later I got the other pair of shoes. These where the right size. Good quality and according to the photos on the website. But overall great service 👍🏻

"We write a mail for a change the size…"

We write a mail for a change the size and never answer us!!

"Super joli et parfait"

Super joli et parfait

"Je n'ai pas de nouvelles de mes articles achetés et je n'ai reçu aucun mail de la part d'OQIUM depuis l'achat en ligne"

Bonjour,
J'aimerai avoir des nouvelles de ma commande passée depuis vendredi 28/04/2023.
Après avoir procédé à l'achat en ligne, je n'ai reçu aucun mail de confirmation de la part d'OQIUM et je reste sans nouvelle de ma commande.
Le numéro de ma commande est le suivant : #124698
Je compte sur vous pour une solution rapide.
Merci

"Broken bag after wearing it 1 time"

The bag that I orderd broke after wearing it for 1 day. I have e-mailed the compact But I haven’t had a answer yet

"order not received"

order not received

"scarpe lebron 19"

Comprato un paio di scarpe lebron 19. Dopo 13 giorno sono arrivate. Tutto bene. Le scarpe Ok. Da migliorare il sito solo in inglese. Comunque esperienza positiva. Lo consiglio.