"Our success with TouchBistro leads to second venue"

Our success with TouchBistro at our smaller venue, The Lyric Theatre, (Birmingham, Alabama) is leading us to install TouchBistro at our sister venue : The Alabama Theatre. We couldn't be more pleased with TouchBistro AND the support we have received in the first six months of its operation. - Gary W. Jones, Concessions and Bar Manager, Birmingham Landmarks, Inc.

"Great support and easy to use"

TouchBistro continually improves their features and support to provide an easy to use but industry leading iPad based POS software. Updates are frequent to address widespread customer concerns and customer service is prompt and professional whenever support is needed.

"Use it everyday"

Love it, use it everyday for customer transactions. Support responsive.

"TB Review July"

TouchBistro has worked hard to provide what the restaurant industry needs. The positives: Easy use by servers, Great to show the guests at the table. Good but not great reports.
The negatives: No bar tabs make it much harder for the bartenders to take care of customers on busy evenings. We have also had a lot of complications with using card swipers and duplication of payments which should be impossible.
The price point is also outstanding compared to Aloha and Micros

"Great POS system for Restaurants and more"

TouchBistro POS is a great system that is easy to use. Apple iPads are the best terminals to use, they are small and lightweight. Training is simple and intuitive. TouchBistro's service is unmatched and they will work with you on setting the system up and help you get going right away!

"Bringing all our reporting needs together!"

I have been very impressed that at every turn, TouchBistro has already thought through what it is that I need to get customers paid out fast, transactions recorded accurately, reports created on the day/week/month's returns automatically, employees logged in and out, and now they're integrated with QuickBooks Online so our month end reports just became easier, too!,

"Just getting started but Luv it already"

We're just getting ready to install later today but our experiences with all the TouchBistro people we've been in contact with have been great! Our sales rep, our trainer and a multitude of others have been involved and are always very encouraging and help us figure out the best way to set up our menu on the POS. We have a bit of a complicated setup because Café Xpresso is not a typical restaurant; we're Quick serve but have a Kitchen printer and several others. We're happy so far and can't wait to go live tomorrow!

"Super-Intuitive and Robust System"

TouchBistro has been our POS choice for over 3 1/2 years, and we don't regret it one bit. There have only been a few of "hiccups" in the system during dinner service, but these problems were quickly resolved. The tech support is responsive and helpful. The system itself is very easy to set up, use, and modify to your particular needs. In addition, suggestions for improvements we have made over the years have been noted and implemented by the design/tech team. I would recommend this to anyone, but of course you should always test it out for yourself before you commit to it.

"Comprehensive POS with complicated installation and set-up"

After researching several iPad based POS systems, it seems like Touch Bistro is the most comprehensive system out there for Ontario based businesses. There are no other iPad POS systems that I am aware of that provide the option to apply different tax rates on different amounts. In all other systems I have worked on, this has to be done manually with several steps as opposed to automatically calculating the correct tax. Their integration with Moneris also provides the benefit of never having credit card discrepancies between your payment terminal and your POS reports, which greatly helps with reporting. Overall I believe that I will be happy with this system, however, it has taken a while to get this set up because of the extensive training and install required. It's difficult to find a time that works for both parties as we are a cafe with daytime hours so all install and training would have to be done outside our cafe hours, which has proven to be difficult to schedule. I find it one of the most expensive iPad systems out there, however, the referral program incentive can help alleviate some of the upfront expenses if you have other businesses sign up through your referral. Most of the issues I've experienced are isolated to the fact that we are an already opened business with old POS systems we have to transition out of. This has caused for the install and set up to be a bit more complicated than setting up Touch Bistro for a new business.

"Touch Bistro Customer"

Touch Bistro is a very affordable POS system, it is quick and easy to set up and can be modified to meet the demands of most busy restaurants, from small business owner restaurants, to larger concerns. The features for bill splitting, customers who move from table to table, running bar tabs, are straight forward to use. We are happy with the system and the management reporting helps when making decisions on menu items. Overall it is a very good system.