"I ordered my shoes from the US"

I ordered my shoes from the US, they were shipped and arrived within a week. No issues! Thankfully I got exactly what I ordered, so no need for returns.

"AMAZING ONLINE SHOPPING"

Dealt with this company over the last five years now and its Twin company Stuarts of London, I have never had any issues with both of them my orders have arrived the following day and in some cases there's been various multiple items and nothing has been missing from the order


There sales and customer service has been excellent any issues regarding money and discounts have been sorted out immediately.

I take my Hat off to them, and highly recommended to online shop with them

great team and after sales.

"Dubious online fashion website"

Dubious online fashion website! I ordered items since 16 Dec 2022 and never received it, tracking stayed stationary till now, no status, poor customer service, they will not refund, I had to use PayPal dispute service to get my refund for items purchased, they are still holding my shipping fee and will not respond to my email so everyone beware, once they get your money you will receive NO item and NO refund!

"SENT INCORRECT ITEM"

Unable to leave a zero star rating but if I could I would!! Ordered shorts and sent a hoody, had to pay my own postage to return. In total cost me nearly £10 in postage for a picking error made by Dandy Fellow. They promised to pay initial postage but never did, refunding initial sale only. Avoid this outfit at all costs, they are chances hoping you will accept items you never ordered.

"Good and reliable"

Bought a pair of jeans and delivered quick and as described

"Make sure the item fits you know the…"

Make sure the item fits you know the item fits you before ordering. Overall ok, but the whole premise of online shopping is that you can send the item back if it doesn’t fit etc unfortuatly their returns policy is awful, i can understand paying to send it back but they deduct the original delivery cost. Next time i'll just pay more so i dont have to bother with this returns policy.

"Couldn’t be happier"

Fast delivery, product is good and the price is reasonable.

"Ordered came next working day very…"

Ordered came next working day very impressed and would definitely recommend. I’ve received a 5* service so thank you

"Diabolical customer service"

Be very aware!! Diabolical customer service, I purchased new shoes online 08 Dec, the stitching came undone the next day, on first day of wearing - I sent photos and email requesting full refund to Trevor their “customer service manager”!!! No response, ignoring my emails, dreadful customer care.***DO NOT BUY FROM THIS COMPANY WHO ALSO TRADE AS STUARTS LONDON***

"Buyer Beware"

be very careful when ordering any items from dandy fellow/stuarts of london
they will offer you free shipping - but if you order a couple of sizes and you need to return or you just need to return because its not what you wanted - you have to pay for your return - which can be expensive if you need to ensure above £40.

but the real kicker is that they will charge you for the original shipping - so free shipping turns into a a fee of £3.95 - so be very aware - you coul dbe out of pocket by £15 if your not careful - make sure you only order one size, you really want the item and that you know it will fit