"Muy mala atención"

Virginia, la persona que atiende, muy descortés y antipática. Intenté hacer una reserva telefónicamente y como tardaba en decidirme me indicó que me diera más prisa que tenía mucha faena en ventanilla. Me trató muy mal. Por supuesto no hice la reserva.

"Grandes profesionales para una gran experiencia"

He montado varias veces en el catamarán de Mundo Marino, la última en la verbena de San Juan. Personal experto y muy amable. El capitán siempre sabe colocar el barco en el mejor lugar (desembarco Legión, fuegos artificiales). El personal de tierra es muy atento y preocupado por resolver cualquier incidencia. Una gran experiencia

"La puesta del sol fue preciosa"

La puesta del sol fue preciosa. Tripulación atenta. El viaje fue estupendo.
100% Recomendable

"Es una empresa muy seria que se adapta…"

Es una empresa muy seria que se adapta totalmente al cliente para ofrecer un trato personalizado en cada experiencia que ofrece. Tienen actividades para todos los públicos.

"Decepcionante"

Nunca subi al Catamaran ya que me enviaron los tickets al día siguiente del.dia que tenía reservado.
Llamo para reclamar y no se hacen cargo, ni me devuelven mi dinero, ni los tickets para subir en otra ocasión siendo que el fallo ha sido de mundo marino.
Una estafa.

"Dont mix a big group of 50 kids with your other customers"

This was our first experience with mundomarino. We (me, my daughter and my grandson 12 years) had booked the "Catamaran sailing with bathing” from Calpe and looked so much forward for that, since we had read a lot of positive comments on trustpilot.

Five minutes before leave - the boat seemed full, since all the 6 nets were full - not with 6 adults (as allowed) -but at least 7 in each net. Just before leaving a big group of around 50 kids in the age around 10 - 12- and their leaders, boarded. We were very surprised - but it was no problem at first, since they stayed at the back of the catamaran. It was a wonderful afternoon, and we were all looking forward to 2 wonderful and relaxing hours on the sea.

When the boat stopped for people to swim in the sea - everybody wanted to jump in the water and all the kids came out to jump too. The kids were really having a funny time. They were happy, laughing, shouting, screaming, excited - and all wanted to jump in the water and have a swim. They were standing in row, jumped and came up to repeat several times. They were having a wonderful time and lots of fun - But all the rest of the guests - which was around 48 I guess - they quickly gave up trying to get in the water. Everything was SO noisy, not at all nice - and on top of it all - there was the most terrible techno "music" playing very noisy in the loudspeakers.

My daughter and grandson who don’t like to jump in the water, but wanted to walk down the stairs - gave up since there was constantly someone climbing up the stairs. It was simply impossible to get in the water - and much too crowded.

This continued all the time we were anchored. We were sitting paralyzed of all the noise and all the kids on the boat. What should have been a real adventure as mundomarino says - turned into a real nightmare.

It was really terrible and I don’t think we will ever repeat this another time. What we thought was going to be a cozy afternoon on the ocean in the lovely sun and swim became a fiasko.

I don’t blame the kids for having fun and a lovely day - but I can surely blame mundomarino for making this trip include this group - in stead of making a special tour only for them, which would have been much better for everyone. They should never have been on board with other customers. It was also far too many people on board, when everybody wants to get in the water and the only way to get onboard again - was by the one staircase there was. It’s not everyone who likes to jump in the water - but on this tour it was the only way to get in.

I am so sorry that we had this bad experience - and will never recommend it to anyone we know.

Dont mix a big group of kids with your other customers (and dont play loud techno noise - if you want to make it a nice trip for everyone).

"Het was geweldig en we zagen vee dolfijnen"

Het was geweldig! Leuke muziek en lekker drinken aan boord. En een prachtige zee met zonsondergang. We werden verrast met heel veel dolfijnen die we in de verte zagen zwemmen. Neem we een vestje of trui mee. Was best fris.

"Fantástica experiencia en un catamaran…"

Fantástica experiencia en un catamaran para pasar el día en la cala Granadella con paella incluida abordo 🥘 todo muy bien montado, repetiremos

"Recomendable 100%"

Recomendable 100%
Un día en el mar con todo organizado, barbacoa abordo de un catamaran en la isla de portichol, que más se puede pedir?

"Aparte de llegar con retraso y llegar…"

Aparte de llegar con retraso y llegar antes de la hora no vino el barco que pone en la publicidad