"Sold me the wrong floor mats and seat…"

Sold me the wrong floor mats and seat covers and refuse to exchange or return or anything.

"Parts arrived"

Parts arrived

"HORRIBLE customer service"

HORRIBLE customer service. I placed my order on Sunday, November 3, emailed to cancel on Monday, November 4. November 5, Andrew emailed to say that he needed to check with the warehouse to confirm the order had not shipped and if it had not, they could refund 100% as store credit or 95% back to the original payment method. I immediately responded that the order had not been shipped, and explained that our customer had cancelled his order. I didn’t receive any response at all. I followed up again on Sunday, November 10 as my order had still NOT shipped, still no response. Tuesday, November 12, I received a confirmation notice that my order had shipped, despite requesting a week earlier to cancel the order, and then Tuesday afternoon I got an email from Shane that unfortunately my order had been shipped and the only option is for me to ship it back at my expense and the same refund options as above apply. Will NEVER order from them again.

"Their customer service is garbage"

Their customer service is garbage. I've been reaching out to them many many times via email & text but can't seem to get an answer. And they don't offer over the phone support which is stupid. Will not be ordering from here ever again.

"Customer service is terrible"

Customer service is terrible. Spent over $3L on parts. Some of them I waited several weeks before they arrived. While waiting I inquired multiple times to find out where my parts were. There was a major lack of assistance. Parts finally come in and they are wrong. Company keeps saying someone will get back to me yet they do not. Also filled out the form for $25 off. Never got that either. Beware of this company. Oh ya. They don’t take any phone calls period either. Great customer service. Not.

"Fast delivery and as shown!"

Good price and well delivered!

"Expensive part damaged before it arrived. "

Ordered an expensive bumper for my new vehicle. the 1st one arrived damaged, dents and scratches. TPS turned it around quickly and delivered a second bumper . It arrived with no dents but had a couple deep scratches in the finish. Their policy seems to provide on replacement, but cannot verify if damage on second happened during shipping or packaging. Was referred to the manufacturer who said it was a problem for the shipper. Either way I am getting the runaround for an expensive purchase. Not pleased with the current outcome.

"DISGUSTING CUSTOMER SERVICE"

We ordered a carburettor and immediately cancelled the order including the shipping. After 15 days and the confirmation that they in fact never shipped the part the store has sent me a threatening email suggesting that I have committed theft and fraud- as I did a charge back as they refused to cancel or change my order. AVOID ORDERING from this store.

"Received the correct product promptly"

Received the correct product promptly. Good service

"Great company to deal with"

quick responses regarding an item damaged in shipping. It took a while to get it resolved, but in the end everything worked out. I will definitely deal with them again, as I have done in the past