"TERRIBLE SERVICE"

Even one star is toooo much. TERRIBLE SERVICE, POORE ORGANISATION, POORE COMMUNICATION. I am waiting alrdy three weeks for delivery, and just had reply back that warehouse in America (I am in Europe) does not have any AVAILABLE quantity of the product, and expect delivery next week, and then will despatch. So I probably will receive my order for Christmas. TERRIBLE, DO NOT ORDER ANYTHING. YOU WILL GET IT AFTER TWO MONTHS.

"Has not arrived yet."

Has not arrived yet.

"This is an easy Company to deal with"

This is an easy Company to deal with. The only drawback is that sometimes there is a delay in supply but that is because of stock being sent from the USA.
I have no hesitation in recommending this Company to friends and family.

"My order never arrived.Numerous emails…"

My order never arrived.Numerous emails to customer service with no resolution. Kept being advised ‘will arrive, delayed by Covid’’. Have asked for refund and told to wait 8 weeks to consider package lost. Will not be ordering again

"Ordered on the 3 August 2020"

Ordered on the 3 August 2020. Still not delivered today on 30 September 2020.

I have complained numerous times via email (phone lines not active) and all I get is the same lame excuses about COVID and delays in the postal service.
I have requested a refund but nothing back yet. I will be contacting my credit card company tomorrow.

Absolutely awful company.

Do not use them.
If it were possible, they would get zero stars from me.

"I have placed the order in beginning…"

I have placed the order in beginning ofAugust, though will receive mu Folic acid soon as I needed it. Few days after received the mail
It will
Be DISPATCHED ON 16th SEPTEMBER,
No parcel has arrived as yet 30th SEPTEMBER. I have emailed few days ago asking for my parcel- no answer still just automated generated emails.
... zero respect to the customer

"Still waiting for the items I…"

Still waiting for the items I requested. I understand delays occur due to covid but this is too long

"My order arrived very quickly"

My order arrived very quickly. Thankyou very much

"Where’s the products !!!"

Still waiting for the products to arrive ! Shocking
I ordered in July !!

"Ask for a review of your products and…"

Ask for a review of your products and service. How ludicrous!
I ordered my goods 4th August and still waiting for them to arrive. Asked for a refund a month ago, still waiting for that too. No goods. No customer service. No refund. Your company has clearly continued taking people's money with no dispatch of products. Everyone has been affected by covid not just your company, but you have no conscience to continue taking orders/money and not delivering. You have lost a loyal customer!