"The order never arrived"

The order never arrived and they cannot provide a tracking number. I made this order 3 months ago. I didn't have this kind of delay with any other company. I will make a formal complain about this.

Edit: they accepted to make the refund!

"Reordering Covid is causing so many other problems"

My order has been delayed for some reason probably due to transportation due to covid. Health Monthly has refunded me no problem. Going to 8reorder my B12 I take for my breathing.

"Worst company customer service"

Worst company customer service, ordered a product with an estimated delivery date of 21st August somehow when it was ordered in July, they told me there’s nothing they can do and to figure it out myself, never had a refund. AVOID AT ALL COSTS.

"Poor after service"

Extremely disappointed half my order hasn’t arrived yet. Already a month late and the very poor after service means I can’t get in touch to sort it. Only automated replies by email and no chance whatsoever by phone. Seriously considering not using them anymore. Very frustrated

"I didn't receive my item at this time"

I didn't receive my item at this time. Order nb:2152667. ordered 20.06 2020 time 11.07.

"Never received my item"

Never received my item

"Very Good shop"

Very Good shop. Very good supplements too . Order on time and very good contact with office. I decided to change amount of my monthly order and that took one hour to set it-by email! very happy with them. Highly recommended !

"not acceptable"

i can see from the amount of recent emails about this company, that i am not the only one, experiemcing unreasonable delay with their orders.

I placed an order on the 2nd August 2020 for £33.57, which has been debited from my Bank and i have
still not received.
They said it had gone to stage 3 ie Shipping but that was some time ago.Now the goalpost for delivery has changed to the 18th September 2020.

what exactly is going on here.? The company is based i see in the Channel Islands, so maybe that has something to do with it. or they

They dont answer the phone or respond other than to send automated emails.This is not acceptable.If they dont have the stock or having difficulty with shipping then they should say so. Unless of course there is another reason which we are not aware of.