"Hat alles reibungslos und ohne Probleme…"

Hat alles reibungslos und ohne Probleme geklappt. Die zweite Bestellung ist sogar schneller angekommen als gedacht.

"Ordered some makeup came next day no…"

Ordered some makeup came next day no hassle

"Never received order"

Never received order. Took ages to respond

"Great company"

Great company, nice people.

"Slow order processing and shipping timd"

I gave this low not because of the product but because of the extremely slow processing time for the delivery. I am
Now on holiday and the kryalan items were not delivered. I ordered a number of different items on the same day. All orders placed with different companies were delivered in time except one other item that was enroute from Australia.

I placed the order on 14th or 15th of August. I didn’t get confirmation that order was processed until around 18th/19th august. That meant there was probably another 5 days before delivery.

Then to top it off, one of the orders seem to imply that pick up is from the shop rather than delivery. I didn’t see anything about store pick ups when I placed the order. I do not live near stagedoor store so pick up is not an option.

Now I am not in town but just waiting to hear that the two items have been delivered. I think I’ll have to request a refund on the 3rd item that seems to have been designated for pick up in store.

"Order never even arrived and I have…"

Order never even arrived and I have heard nothing! Taken my money and never received anything.

"My order never arrived"

My order never arrived, emails ignored. No confirmation of order but they were quick to take the payment out.

"Sent wrong shade and company have ignored all messaged and offered no help"

Brought an airbrush liquid for my college course specifically brought it in black in order for me to pass my course, was sent the wrong shade I contacted them 5 times through eBay with photographic evidence and I’ve heard nothing back. They have been nothing but useless some form of correspondence and help would have been lovely as no where sells this shade of airbase and now I’m not even sure I can pass the things in my college course. Appalled doesn’t even describe how I a, feeling, I wouldn’t be so annoyed if the company would have contacted me and dealt with the issue however they have ignored my 5 messages 😡😡😡😡😡

"Fantastic service & great products"

Ordered products on Tuesday and arrived by Wednesday, Luke was really helpful and made sure I was kept up to date with my order.

I would not hesitate to recommend them as everything you need for SFX/Beauty can be found here for really good prices.

Thank you!

"Order arrived today"

Recently ordered the Dashbo palette for a very good price. The price and reviews on here made me a little uneasy that I wasn't actually going to get it but it arrived yesterday!

I'd say communication could be a bit better (hence the 4 stars) as they emailed me once it was dispatched but didn't give an estimated arrival date but it took just over a week which was fine!

Otherwise all ok. Can't comment on customer service as wasn't used.