"Order not arrived"

My mum ordered a concealer pallet Worth £67 for my sister for Christmas, she ordered It on the 16th of October and still hasn’t arrived two weeks later. Thoroughly disappointed and now we are wondering if it’ll ever come as she has still not received confirmation that has even been sent.
Company have no problem taking the money just issues with supplying the good.

"My order still hasn’t turned up"

My order still hasn’t turned up, it’s now been nine days since I ordered it and six days since I received an email to say my order was on its way. Tried to use the live chat and have also emailed for a refund but no answer as of yet.

"DIDNT even receive my order"

DIDNT even receive my order

"Great service"

Order arrived quickly and well packaged - thank you

"Quick"

Quick, fast and speedy delivery..excellent

"Thank you so pleased with the concealer…"

Thank you so pleased with the concealer I have a skin problem with red spots and this hides the redness thanks again only needs a small application perfect as am a male so discreet

"Good work!"

Product exactly as described. Arrived at my home in 3 days. Efficient and easy to use online service

"my order was mixed up !!"

my order was mixed up !!! still waiting for replacement.

"I paid £10 for next day delivery and 3…"

I paid £10 for next day delivery and 3 days later it still hasn’t arrived, I’ve emailed the customer service email and they haven’t replied to me either, in my opinion this is not good customer service and if the parcel doesn’t arrive in the next few days I will be demanding a full refund and making a formal complaint.

"Leprechaun outfit"

My only issue with the leprechaun outfit was the white shirt underneath the jacket wasn't long enough.
Bar that, everything else was just what I required.