"I called them because it seemed like an…"

I called them because it seemed like an order never left their warehouse – turns out the shipping provider just never scanned it. Right away they helped me determine this information, and they pulled my order up quickly. Most importantly, however, was that they were super friendly – usually I hate talking to customer service reps

"If you’re into selection"

If you’re into selection, check these guys out. They have everything – and I mean everything. Disposable vapes, pod kits, box mod kits, premium e-liquid, accessories, t-shirts, hats, batteries, chargers…everything you could possibly need as a vaper. The prices are also really good and their shipping is fast. Don’t sleep on these guys.

"Customer service from these guys is…"

Customer service from these guys is exceptional, they were super friendly on the phone and the wait time was not nearly as long as I figured it would be, they sorted things out in a timely manner, helped me get to the bottom if my mixup and ensured that I got exactly what I ordered as quickly as possible. Many thanks.

"I’m a bit of a menthol junkie and I…"

I’m a bit of a menthol junkie and I like to rotate flavors often. Glad I found this place though since I can try out so many unique menthol flavors from really good companies. I like straight menthols as well as ones blended with fruit flavors and Vape Society Supply has loads upon loads of all of the above.

"Excellent"

I searched everywhere for the newest Suorin kit and so many places were selling it for way higher than necessary, and while it’s a good kit it shouldn’t be that expensive. Checked out Vape Society Supply and lo and behold there it was for the best price by far. Now I know where I’ll be buying my vape hardware from now on.

"These guys ship lightning fast"

These guys ship lightning fast. That’s a reason to switch to them if you’re looking for one. I know I’m impatient and I hate waiting around for packages to get processed and sent to my door. Whether it’s e-liquid or hardware, you’ll definitely get it in no time compared to other places. Usually just a couple of days.

"Placed a large order due to the…"

Placed a large order due to the quarantine. Needed to stock up on juice. spent about $150 on juice. it did say on their site that orders would take longer than usual due to everything going on. received my order about three weeks later. this didnt upset me really, because i knew going into it that everything would be delayed because of covid. biggest disappointment was that more thann half of the bottles i ordered were bad. nicotine had gone bad in the juice, and had to throw away more than half my order. always willing to give people a second chance, as mistakes do happen. but this was an unfortunate experience and a waste of almost $100

"Last week I tried out another online…"

Last week I tried out another online vape distributor since what I wanted here was out of stock. Now I know that VSS really is the best. Not only did my order with the other company take way longer to process, but I had to pay more than what I would pay here as well.

"I ordered from this joke of a company…"

I ordered from this joke of a company on 4/11/20. They are running behind due to the pandemic situation at hand. I knew it would take longer than usual. Not a problem. What is a problem is it took 10 days before they contacted me to let me know they were out of one of the items ordered and asked if I would like to substitute for something else. I replied the same day with my new choice for a sub. On 4/24/20 I received the order unexpectedly. It was missing the product I requested for a substitute. I contacted them again to see if it was being shipped separately. to which I received a reply on 4/28/20 of, "They needed proof of items received (photo)and a copy of the invoice sent." So I fired that off to them the same day. And I am still waiting for a response or something to arrive. This has got to be the worst customer service ever. I guess I am out the money now as they will not issue a refund only store credit. I will file a complaint to the BBB, but that doesn't help me out much.

"Great prices"

Great prices, good shipping, impressive selection. Seriously what more could you ask for from a vape distributor. I’ve been ordering from them for a few months and not once have I been let down. Best thing is that they always have the latest gear before other companies do so I get to try out the latest products before my friends