"Ordered on May 1"

Ordered on May 1. It's now June 17 and still have not received it. I have called and emailed, and nothing. My order said completed on May 3. Shipping is supposedly from onelivex and I have tried to contact them too, but nothing. I will never order from them again.

"Bad business ethics!!!!"

Same as everyone else unfortunately. I have order from them in the past but this is the last time. Ordered the 4th, money taken out the 5th, multiple emails, multiple phone calls, and nothing. Left my name, order number, and best phone number in voice mail as instructed and absolutely nothing. I’ve escalated the issue to my bank to start the investigation process and retrieve my funds. STAY AWAY!!!!

"Going through the same thing NO…"

Going through the same thing NO TRACKING NUMBER CANNOT REACH
ANYONE THEY TOOK THE MONEY OUT OF MY ACCOUNT AND I HAVE NOT RECEIVED MY VAPE JUICE NOONE RETURNS THE EMAILS OR PHONE CALLS ….DO NOT ORDER FROM THIS COMPANY …I WISH I READ THESE REVIEWS BEFORE I MADE THE PURCHASE …HORRIBLE SERVICE HOW CAN THIS BE ALLOWED WHY HAVENT THEY SHUT THIS PLACE DOWN PEOPLE ARE GETTING ROBBED HERE AND ITS BEING ALLOWED IS WHATS PISSING ME OFF

"Ordered over a week ago and nothing…"

Ordered over a week ago and nothing from them other than when the order was placed. Really wish I would have seen the reviews before ordering. How are these people still in business? The vaping community is huge around here and I will recommend everyone to not use them. It's horrible and you can't even get anyone on the telephone for any confirmation either. Step your game up!!!!

"Buyer beware"

I ordered on 05/24. It was still processing as of 06/01 and I emailed them. Nothing. I emailed them again on 06/03 and 06/04 and called 3 times w/no answer. I started reading these reviews and filed a credit card dispute w/my bank on 06/04. I received a shipment notice email on 06/11 and received my order today 06/15 (I'm in Georgia). The order is incomplete! I'm missing one 120ml bottle of vape. I emailed them (and forwarded it to my bank) to let them know they need to either send me the bottle or refund my card and they emailed me back that they would give me store credit. OMG like I want to go through this again?!

"Very poor service this go around I left…"

Very poor service this go around I left message on their voicemail as well as sent email they took money out out my account and I never received a order in process or anything … do not order from these people .. I want it known I did leave my number requesting a call back regarding my shipment but I have yet to receive a call ..

"!!!DO NOT ORDER FROM THIS COMPANY!!"

!!!DO NOT ORDER FROM THIS COMPANY!!! I placed an order on June 3rd. The money came out of my account on the 4th. Still in processing. I’ve called probably 50 times emailed 4 times. You can’t get anyone to return your calls or emails. Pretty sure they are taking peoples money and running. This is the most unreal thing. I’ve ordered from this over the past years and never had 1 issue. Looks and sounds like there belly up! I hope everyone that has lost money can get it back.

**UPDATE**
As of 6/16/21 my order has shipped. Says it will deliver 6/21/21. I’m thankful to be getting my things I’ve ordered but I will never order from this company ever again. Still no return call/email on saying what the issue has been. Horrible customer service.

"I'm having the same experience as…"

I'm having the same experience as everyone else. It's been 2 weeks since I ordered. I've sent several emails and called twice leaving my info. About to dispute my order. HORRIBLE customer service!!!!!!

"i disputed my charge after 15 days of…"

i disputed my charge after 15 days of my order not being delivered with NO TRACKING NUMBER or anything. got my money back, about a month now and i still got my order 🤷🏽‍♀️ not happy but happy i got it for free

"All was well until..."

Up until this last order placed May 31st things went well. Now this last order has been stuck in processing hell for a little over 2 weeks. I am seeing a lot of similar issues from the reviews here and it makes me wonder if they went belly up. I will give it a couple more days but after that I am gonna contact my CC company and see what can be done to get my money back.