"CONFUSED! IS THIS COMPANY A SCAM?"

I ordered a 1kg A Grade Canadian Maple Syrup on the Turmeric & Honey website in the 16th Feb 2021 and it cost me £23.59 and to this day I haven’t received it. I emailed them and all they said was to check my junk mail but it was only the email saying I registered on their website. That’s it! No details that I ordered anything. I emailed them again and they replied saying it has been dispatched and to check junk mail again. Nothing. This company feels super dodgy to me. I am so grateful I ordered the 1 item. I will definitely be buying my A Grade Syrup from another website and read the reviews beforehand. If I could give this company zero stars and just write this review I would. If this company is scheming I tell you now it’s going to bite you right back very soon. I have been reading other reviews and you have stolen their money. Not refunding people back. You deserve what’s coming!
UPDATE: I contacted my bank about the transaction with Turmeric and Honey and my bank refunded it back into my account. I gave them information about the company and how dodgy it is and they refunded me the next day. Amazing!

"Do Not order from this company."

I wish I had read the reviews before I purchased. Nina is definitely a Scam Artist, please do not order from this company, I am a genuine Customer. I ordered items on their Website in December, it said in stock and the amount I ordered were over £900. I received a call from Nina to say she thought the items were in stock but not all quantities. I asked her to send me the amounts she had of the same item and refund the remaining amount which was over £700. I called her numerous times and like everyone else here, she never calls you back or responds to your emails. I will be reporting her to trading standards as until this day, she has still not refunded the money and now I will report it as Fraud to my bank. I kick myself for not reading the reviews before I purchased. Nina, you messed with the wrong person!

"No hesitation to recommend and use again."

I purchased some Salvestrol platinum 90 capsules from them as when I searched for the product they they came up on the Google is the cheapest as it was on special offer at a very big discount then I read these reviews...

After reading these reviews I was extremely concerned but I thought there’s nothing I can do let’s wait-and-see.

I’m very pleased to say that a few days later the product arrived exactly as described with a long expiry date all in all the service was of a good standard and I would purchase from them again, unfortunately not this product as it is no longer on special offer so I will be looking elsewhere but in general no hesitation to use again or recommend.

"It is good..."

Well, I cut one star because I had some communication issues in the last week where I was trying to reach them to order a product that seemed to be in stock on their website yet there was no option to add to basket and instead there was a number to place the order. I called them for 3 consecutive days to place the order, then the machine asked me to give my order number!?!? How could I give an order number that I didnt even have. I thought I dialed the wrong section after calling, so I tried literally each of them. I have left my name and phone number for them to get back to me, nobody has called me back in the last two days although they promised they would get back to me within 24 hours. I then emailed them the product I wanted to buy, they sent me several different links to try, and finally the last one worked! I appreciate their effort via emails but their phone service does not work well, to be honest. I had used their website before and did not come across any issue, not sure if it is related with pandemic...

"Easily the worst and scammiest company…"

Easily the worst and scammiest company on the internet! I ordered a product from them and was then told it’s not in stock AFTER they’d taken my money. If you’re able to stay calm and resolve the issue with the bank, you might well get the money back. What amazes me is how people like this are still able to do what they do day after day! All I can say is Karma is real and thus the Universe will balance things out eventually!

"I want to ensure no one else experience…"

I want to ensure no one else experience this poor service.
I placed an order with Turmeric and honey for probiotic shampoo. I ordered x3 bottles as their online shop indicated they had x4 in stock. On the 27th November 2020, I still did not have my order or refund. I asked myself how it is possible that they take the money when the shipment/order have not been sent out??
I enquired about my order and was told they did not have the stock. I requested a refund. Today is the 5th January 2021. I still do not have money back or the products I ordered. This feels like I have been tricked out of almost £80.
I even called the company; but there was no answer.

"They never get back to me on the same…"

They never get back to me on the same order, promised to call me back, but nothing happened. Its a spam.

"Avoid!"

Avoid!! Terrible business ethics. Still waiting for a refund!

"I ordered some hard to find items"

I ordered some hard to find items. Part of the order came almost immediately, the remainder came in a few days. They didn’t make it clear that some items were shipped separately, which caused me some concern after I read some of the reviews here, but I did receive everything, and it was well packed with good expiration dates.

"DO NOT use this web shop."

Judging from other reviews [ - that I read to late], this company should be held accountable for its questionable business practices. I have items I never received despite re assurances they would arrive. It really should not be allowed. What can I add to the many who have been 'caught' DO NOT shop here.