"Would give 0 stars if I could"

Would give 0 stars if I could. My item has not arrived. No response to 3 emails sent or a voicemail. If the product is not sent soon I will have to pursue the money back through my bank. Absolutely appalling. Really needed this item.
Order no. TH20042

"Missing order and diabolical communication "

Absolutely awful service. Order never arrived, still waiting for a refund. Have no idea if they even posted the order or if they've processed the refund. Consistent with other reviews, cmmunication is diabolical. Don't order from here!

"Absolute shambles! "

You charge my credit card on 15 Nov 2024 as website stated items in stock. Then you message to say items are in fact out of stock. I replied asking to cancel the order and refund, as I had sourced elsewhere.
Numerous emails and phone messages later and I am STILL waiting for my refund. This is appalling! Zero customer service. What on earth is going on?

"Ghosted by Customer services."

Ghosted by Customer services.
I ordered some Optimal Prenatal MF supplements, but managed to order the wrong kind, so emailed Turmeric and Honey to request a refund 3 days after ordering. I got absolutely no reply from them 2 weeks on.
I have since sent several emails, and tried calling multiple times, leaving a voicemail, and have got no reply whatsoever. I don't understand what is going on, but I suspect I will receive a reply to this review with the empty promise of being contacted, but will hear nothing from them.
If you are reading this Honey and Turmeric, please contact me so that I can return the supplements and get my refund for over £100.

"Terrible"

Terrible. Placed an order, waited nearly 3 weeks, emailed to check when the order would be arriving and had no response. Received an email from the post office saying they had an outstanding fee to be paid of £7, on delivery I found out it was the order from Turmeric & Honey that should have had free delivery as the order was over £50. Awful service and absolutely zero customer service.

"NOT going to order from this site EVER"

NOT going to order from this site EVER. E-shop says something is on stock, which actually is not. Product not delivered, money not refunded!!! Nobody replies to customer emails. I am very dissapointed!

Order Ref: TH17221

"ordered some supplements and they never came "

ordered some supplements and they charged me for it, only for nothing to arrive. I checked my emails and they said they are out of stock but i still havent received a refund weeks later and the item still says in stock on their website. They have also not replied to my email asking for updates on the refund. Time wasters and feel like I have been scammed
Order Ref: TH18475

"Item was stolen and no response"

Edit: I have realised what this company does now after discussing the issue with them. They stall and stall and then say its been too long so its too late, even though I have been waiting on a reply for a month. So thats £55 down the drain. Whoever is reading this I would not take the risk with ordering from this company. They have shown extremely poor communication, item missing due to being sent late (in three parts) and then stolen. Its just not worth it....
...........................................

My one order came in three parts which in itself is inconvenient. The last part was delivered a long time after I ordered it - it was left in a recycling box outside my property by Royal Mail and appears to have been stolen. No response or assistance from this company about this. So £50 down the drain.. I would not be happy to use this company again at this time.

"Terrible customer service"

Terrible customer service. I was told that the order I placed was permanently out of stock and would not be stocked long term. I was told two weeks ago that I would get a refund. I have emailed twice now asking when my refund will be completed and have still not received a reply or my money back .

"ONLY PART OF THE ORDER IS RECEIVED. COMPANY CANNOT BE CONTACTED."

I ordered more than 2 weeks ago, only a very small part of the order came. No tracking code received for the rest of the order and the company cannot be reached (no answer to email, chat, or contact form, and cannot be called). Edited: Another part of the order that were not delivered in the first batch has arrived after about 3 weeks. But there are still some products that have not arrived until now (more than 2 months), and the company cannot be reached. AVOID THE COMPANY!