"The speed and efficiency of the order…"

The speed and efficiency of the order coming.
Thank you!

"Address the root cause."

Nina provides the tools to address the root cause of the problem. With the right tools the body can then heal itself. Day by day I am making progress. Thank you Nina. Mike Briody.

"Excellent"

I had an issue with the website so called customer service who took my order on the phone. My order arrived the next day. Excellent customer service and delivery.

"Customer service is really helpful"

Customer service is really helpful and despatched quickly on request.

"This is a great place!"

The soup I had this morning was amazing, very delicate with well balanced herbs, and the cheese and leak sourdough bagel was also delicious! Coffee is always good…

I love the staff, everyone is helpful and friendly, and the shop is always well stocked with healthy options and eco friendly alternatives.

This is a great place to come to!

"Received my order the very next day"

Received my order the very next day! I’d already run out so this was great service and I’ll be back!

"Product not sent and chasing refund…"

Edited to say:

Refund received within 24 hours of leaving this negative review. Shame it took that really. I wouldn’t use this company again personally



Product not sent and chasing refund weeks later!

I wish I had checked these reviews before ordering from this company.

I ordered omega 3 and super b12 on the 30th of December 2023. I was notified on the 3rd of Jan that the super b12 was not in stock (it didn’t say this on the website and they are still advertising the product on Google shop) I was asked if I would like to be sent it when it came in. I asked when it was expected and they said the 8th of Feb. I declined and asked for a refund so I can buy elsewhere.

It is now the 14th of January. I have chased them 4 times. I received a reply the first time saying it would be done within a few days.

Bad communication. They still have my money. I would not recommend. I will be reporting this to my credit card provider to get a refund from them.

"Company does not respond on any of it's contact channels."

Unable to contact company regarding my order. Phone calls go straight to answer phone and are not returned within stated 24 hours. The web chat option results in it being disconnected on send of first message. Currently awaiting a response to their order confirmation email. Note that payment was immediately taken when order placed.

"Delivered 1 product out of 3"

From 3 products orderd I have only recived 1-the cheapest. When I chased they said they were too busy in the warehouse. I will use the chargeback on my credit card if I will not recive the product within 1 further week. Will for sure never order from them anymore.

"No Delivery, 2,5 Weeks Later"

I made a large order with Turmeric and Honey on 11 November 2023. This on recommendation of our naturopath.
It is 5 December today, and after various emails, and excuses about "Turmeric and Honey being closed" and the courier is "repacking the order"(?), I am still waiting for the 8 or so products to be delivered to my son in the UK.
There is absolutely no excuse for poor follow up, and extremely late delivery, especially on medicines which have a SHELF LIFE.

Enough of the unprofessional excuses Turmeric and Honey - pick up your game, and improve delivery to your clients, who are TRYING to support you.

YVONNE DOW
Order NO:1539