"Bad corrupted cartridges"

I bought a set of inkjet cartridges for my Cannon, MG5750.
The background of the printed colour material is pink, the colours on the printed papers are all faded never get a replica of the originals
I tried to contact the company, no success at all. No contact number, no reply to any correspondence, very disappointed with this company. I’ve been dealing with it for years and they were very good and helpful and I could contact them that time for Help
I will not be using them again.

"not reliable, keep away"

I ordered cartridge, colour and black , did not work, e mailed them, they said replacement is on the way, no sighn of it. not reliable, stay away

"National Ink Jets-LIE !"

National Ink Jets-LIE !! (or are they called Jet Tec or perhaps even Ink Factory)
Simple put, I paid National Ink Jets but Jet Tec sent the cartridges.
I found this out when things started to go wrong.
Luke of NIJ is the unhelpful & unwilling to help, you will feel you are being treated as the criminal if you dare to complain. It’s the usual once they got your money story. NIJ run down Royal Mail but use a delivery company who leave parcels in the street (picture from delivery company as proof parcel dumped outside in street for everybody to see) even when delivery note added to order that asks delivery agent to OPEN PORCH DOOR AND LEAVE INSIDE
NIJ Web site States
Free delivery on thousands of products
Excellent customer service
Full guarantee
Free Delivery is clearly stated on their web site and also on their delivery page too. When I challenged, NIJ reply was, it’s on orders over £40 otherwise the charge is £2.50. But charged me £3
As for Nicola Cooper of Jet Tec from Boston, England. is not any better she just ignores emails.
Like I said THEY LIE
But it's your choice

"Ordered the wrong cartridges and…"

Ordered the wrong cartridges and apparently Luke was "willingly" to replace with the good ones. I've returned the cartridges and that is it. No answer to emails. As someone said this is a disolved company but they are still training. I'm going to report it. Don't waste your money.

"Cartridges don’t work and no…"

Cartridges don’t work and no communication when you mail . Was going to return them but quite frankly I have lost enough money. Bought the right ink for the printer and put it down to a bad experience

"Faith Restored"

Although it took almost a month to get my order because of the mail strike, I am very happy with my order and works as it should. Look forward to doing business again

"Never an issue"

Never an issue. Very happy with my purchase.

"DO NOT USE THIS COMPANY"

The ink cartridges do not work. Contacted company multiple times but no response. DO NOT buy from this website. After checking through Companies House, this company was apparently dissolved in December 2020!!!

"Ordered 2 replacement cartridges and…"

Ordered 2 replacement cartridges and one was faulty.
Coincidentally they emailed me about my experience the next week. That’s handy I thought, they said they would replace it and send a return envelope…. What a crock!! No reply to 6 emails, 3 messages left, no response, dont these people know how do these people run a business! Don’t waste your time with this lot.

"Very Poor Experience"

I found replacement HP original ink cartridges at a reasonable price… ordered them and requested express delivery as I run a small business and needed them urgently.

They sent me the cheaper alternative cartridges… I complained and they blamed the issue on temporary staff picking the wrong products… they asked me to return them and they would send the correct ones.

3 weeks later still no cartridges so I asked for a full refund… email came through to confirm my refund… however 2 weeks later and no refund…

Very poor service and communication…