"I had ordered a bridle in brown then…"

I had ordered a bridle in brown then learned I needed a new saddle. During the saddle selection I chose a black saddle. When I contacted customer service, they responded quickly and explained why they would be unable to change my order and shared their return policy. I was impressed with their quick and caring response. I was even more impressed when my bridle arrived and it was black!

"Equine eye camera…"

I purchased the equine eye home package and had some issues with connection the support and service I received to work the issues was second to none. The support staff are amazing, the product I think is under rated and has a multitude of uses. I thoroughly recommend this company

"Lovely tack "

Lumiere has such lovely high quality bridles and halters. They are my go to for new leather purchases!

"Nice product, multiple issues with order this time"

First off I want to say the products are great. I appreciate being able to piece together a bridle with different size parts for my franken-head horse. Quality of leather and stitching and hardware is nice. Prior to this order, my only other order went swimmingly.

This time, I had multiple problems with my order (not all items sent, wrong noseband type sent, mis-sized noseband sent). Customer service did handle it all, but it was a fairly slow process. From order to completion of everything being refunded/returned/reordered it took a little over a month. The shipping from Australia was actually fairly quick.

"Amazing company!"

Excellent customer service and great products! Super happy with my purchase and when there was an issue with my order they fixed it right away

"Beautiful bridle"

Beautiful bridle with a gorgeous browband. Arrived in promised time. I would shop from Lumiere again.

"WOW! High quality at a great price!"

WOW, I absolutely love the Lumiere products! I have bought bridles and a breast plate and all are high quality and fit beautifully. I also love the if you need a different sized piece you can custom order your bridle. For Example my horse has a full size head, but needed a cob browband and noseband. It was perfect!

"I love the quality of my Melody…"

I love the quality of my Melody cavesson. Beautiful leather. The only reason I gave it 4 stars instead of 5 is the brown is very very dark. Closer to black than brown.

"I needed a bridle to fit some nifty cob…"

I needed a bridle to fit some nifty cob heads, they’re not the easiest to fit and I’ve been loving the look of the tobacco leathers. Ordered the Milan bridle, nice detail, great fit. Will use it more once the pony comes off maternity leave.

"Easy website and purchase process"

Easy website and purchase process. Plus it came so quick!