"Amy Randall 5*"

Amy Randall has acted for us a couple of times and has always been so helpful and knowledgeable. We have recommended Amy to many friends who have also been very happy with the service provided. We will be sure to use Amy again for any future needs.

"I would certainly recommend Taylor’s…"

I would certainly recommend Taylor’s Legal as the service they provided, particularly from Alexis Grant, was fantastic and she made the whole process really smooth for us. Will certainly use them again in the future.

"Slow, ineffective, essentially just another generic law firm with public sector productivity levels"

The simplest possible property sale (a 10-year-old purpose-built apartment in a cladding-free building under 18m of height with neither party having a chain), which should have taken 2 months maximum, dragged on for 5 months. To give just one example of Taylors Legal business practices which make the Post Office look like a well-oiled machine: Abbie sent an email to the management company, which went completely ignored for 3 weeks, yet did not consider it appropriate to follow up via email, inform me or - goodness forbid - call them, given most office workers these days seem allergic to telephones. Had I not enquired about progress and found out, it would easily have dragged on for another month, however, as I decided to do the unthinkable and call the company myself, a miracle happened and their response materialized within 24 hours. This was, nonetheless, a pattern that formed over the subsequent 4 months, as every tiniest matter requiring clarification from another party entailed my following up over the phone on behalf of Abbie and Elliott. Unsurprisingly, they charged me extra for the privilege.

"Awful awful company"

Awful awful company! Part of my chain of house removal, lied and deceitful all the way through, cost me extra money, I told amounts of unhappiness and affected my relationship and I nearly lost a house sale due to them. One action was meant to take 10 days maximum, this took four months and they can’t even be bothered to answer calls or E mails! If you have no other choice for a legal firm other than Taylor’s legal it’s simple, change your plans! Can I give less than 1 star

"Good result for Landlord and Tenant matters"

I have worked with Ashley Taylors Legal and made many referrals as well. Timely and clear communication, a knowledgeable team and good results with Landlord and Tenant matters. Thank you!

"If only 0 stars was an option"

If only 0 stars was an option

"Far too slow and ineffective"

Far too slow and ineffective at times. Communication was poor and often dragged on unnecessarily, particularly when Titiana Valea was involved. Far too often her work was left undone and she wouldn't reply to questions or her replies were vague or unclear. I had the feeling that, most of the time, she wasn't there doing any work. Then she got shirty when I pressed for answers. Overall I would not advise anybody to use this company service, or at least if Titiana is involved. Too much aggravation really that can be avoided by going elsewhere for legal support

"The team at Taylors Legal went above and beyond."

The team at Taylors Legal were exceptional.
Not only did they offer a high level of professional expertise, but they also delivered a high standard of customer care, which went a long way during what was an extremely stressful process.
They were communicative, pragmatic and diligent from end-to-end, and also very reasonably priced. Well worth their fee.
I want to give a special call out to Zoe Baverstock specifically, who went above and beyond for us. Thank you Zoe!

"Lack of duty of care and negligent"

Would give a zero

Not professional in keeping or completing due diligence on court submissions.

I have had a possession case adjourned by 10+ weeks due to errors made by Ashley Taylors Legal team. This is all documented and traceable.

Costing me over 2k per month whilst waiting for a new date

Yet they've requested payment for correcting of their own errors!

I'd question their duty of care even to a point of being negligent

Charging is random and not based on industry standard unit pricing of 6 mins but hourly pricing

Even 10 mins is charged at 60 mins !!

"Brilliant Customer Care !"

I have worked with Taylors Legal a few times now, and will continue to do so in the future for sure..
I cannot recommend Zara and the team enough, Zara has been brilliant at all times and always meets expectations. Very experience and always on time, thank you for making life easier !