"rien à signaler"

rien à signaler

"Très bonne qualité et très jolie"

Super produit envoyé très rapidement et super jolie

"Savoir-faire et écoute"

Livraison rapide
Produit magnifique !
Clémence toujours très réactive aux messages ☺️ et soucieuse de la satisfaction de ses clients.

"I went to rent a dress for a cocktail…"

I went to rent a dress for a cocktail evening, I rented a dress two weeks in advance... two days later I got a text from The Volte saying that the dress was unavailable to which they gave me a discount code to rent another dress.... I emailed to enquire about a refund and even chatted with their website chat bot and nothing... there was a lack of communication and horrific customer service!! With as many dress rental services as there out today, you'd like to think The Volte would at least prioritise customer service as they do taking your money.....

I am honestly so disappointed and do not recommend renting from them ever! trust me and listen to the reviews because I didn't.

"No communication"

I have an event to go to tomorrow and placed an order back in September which was confirmed. Just found out today the lender no longer has the dress and I'm now without an outfit and will be waiting 5-10 days for a refund. Only found out because I emailed The Volte and the lender asking for a tracking number. Terrible service.

"Stay Away"

Wish I’d have read these reviews. I ordered 2 weeks early and just found out my dress is not coming. No apology at all. Shocking customer service.
Left without a dress 2 days before my event.
Disappointed and will only use Glam Corner or Designer ex from now on.

"Do not use this company"

Do not use this company. Its fine if things work but hopeless when they don't. Dress never arrived. Useless support. How can you run a marketplace with no systems and customer service? Its all you have going for you. Maybe use some of the $4m you raised from VCs to implement systems to track dresses, hold lenders accountable and actually provide customer service. There is no real time chat function just a bot who emails the off shore Zendesk. All I got after 24 hours was a response that lender hasn't replied and no response when I asked for refund.

"Très bon accueil, très beaux produits"

Accueil parfait sur le salon, conseils, aide au choix.
Très bonne expérience.
Les produits sont superbes et de qualité.

"Tapis trop fin .et erreur sur broderie…"

Tapis trop fin .et erreur sur broderie nom cheval erreur

"Parfait !!!"

Parfait !!!