"Very quick dispatch and the product was…"

Very quick dispatch and the product was exactly as advertised

"Easy to order and service and product great"

It was easy to order what I needed and the service was great and the boxes are marvellous.
Thank you

"Really pleased."

Bought as a birthday gift for a friend - she loved it!

"Love it !"

Received my Dusk Tankard today only 3-4 days after ordering . Not sure what the point of the bag is but I guess it’s a nice touch for delivery . However I’m now on my third pint from it and really like it . It’s big and chunky and well made but not heavy . It’ll probably end up hanging in my local pub so I don’t have to remember to take it with me where I’m sure it will receive many compliments .

"FANTASTIC customer service!"

FANTASTIC customer service!
My phone autofilled the wrong email address (my fault) so when I didn’t get a confirmation I got in touch and they instantly corrected everything and the item was sent very quickly.
The product is amazing! Perfect in every way. Thank you.

"Great service, Cool mug!!!"

Received my Chuug today. Fast postage, beautifully made. I love it!!!!

"Beautiful, but simply impractical "

It took a little longer than expected to arrive, but I was not disappointed with how beautiful it looked. Sadly, it is quite impractical for an actual beer mug. The rope is too tight, making it hard to hold (for big hands at least), and the metal does not get close enough to the lip of the edge to make drinking practical.

An expensive paperweight/gimmick.

"Perfect gift "

Exactly what I expected for an engagement 💍 gift 🎁

"Lovely box sent to my new grandson "

Lovely box sent to my new grandson . Parents were thrilled with it as was big brother so I ordered one for him too.
Two happy bunnies !

"Faulty item and no customer service "

The mug I ordered became unstuck at the bottom and started leaking after only two uses and one wash which was washed carefully without submerging it. I have tried several times to contact the store to rectify this problem and have had no response to either the emails or the chat on there website. Very disappointing when I paid a lot of money for this item and now my partner is unable to use it. Would not recommend this store as no customer service seems to be running