"Fabulous gifts !"

Very quick delivery of the 2 planters I bought as gifts for a golden anniversary and 60th birthday.
Superb personalised presents which were ordered having received one myself and loved it !
Excellent experience dealing with this company👏

"Brilliant customer care"

Brilliant customer care. We had a slight issue with the order and it was sorted immediately with no hassle.

"TECHNICAL ISSUE CAUSING NOT RECEIVED MY ORDER WHICH IS A VALENTINES DAY GIFT - edit had not ignored as originally thought"

Still not received the item, ordered on the 6th February and paid an additional £6.95 for next day delivery. ITS VALENTINES DAY TODAY (more than a WEEK since I’ve ordered) AND STILL IS NOT HERE SO I NOW HAVE TO BUY SOMETHING ELSE TO COMPLETE THE GIFTS. I have emailed the bloody support email twice with 0 response at all. DO NOT USE THIS COMPANY as they have taken my money with literally nothing to show for it.


Edit: theyhad responded via emaill but unfortunately went into spam so did not see. They have issued a full refund and have explained the situation to my girlfriend of the late present and what it is. An unfortunate situation but i appreciate they did actually respond and came to a solution of a refund since there was no response back. Will reorder as i still like theproduct and want it for us to share!

"Just a lovely frame."

Just a lovely frame.

"My order arrived and was beautifully…"

My order arrived and was beautifully engraved , they were exactly as described on the website and a perfect gift. Thank you

"Fantastic product and above and beyond…"

Fantastic product and above and beyond customer service

"Customer service was lovely"

Customer service was lovely. Had a technical problem with my order. Emailed them, not only did I get a fast helpful response but my order was then dispatched the same day. Amazing. Item arrived in enviromently friendly packaging and is perfect. Thank you so much xx

"Beautiful light bought for my daughter…"

Beautiful light bought for my daughter who loved it

"Still not received my order"

Still not received my order

"I loved the item which I ordered but…"

I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer service. I also received a personal note from the supplier apologising for the first faulty item. Thoroughly recommend Dust and Things.