"Great customer service and product."

I would/have recommended this company to many. Friendly customer service who went out of their way to help so quickly. Would of rated it a 10 but the scale doesn't go that high.

"Unresponsive and incompetent"

When I started the ordering process, they were very responsive to my questions and very friendly. I ordered 2 dirndls. They sent 3 dirndles, none of which were the ones I ordered. I tried calling to start the exchange process. They responded to none of my calls. They did respond to my emails and agreed to the return but I had to pay the shipping. The address they gave me was oversees and the shipping cost was the same as my purchase price. Since the ordering error was theirs, they agreed to work out a better return deal and promised to email me back in 1-2 days. That was the last I heard from them. They did not respond to any further emails. My credit card company got involved and the store did not respond to the credit card company either. Do not be fooled by their initial friendliness and responsiveness. It will end as soon as they have your money. This company is a disgrace.

"Terrific customer support"

I ordered a pair of lederhosen online and was pleasantly surprised how quickly they arrived. When I discovered they were too small and queried about exchanging they I received awesome customer support to correct the issue.

"Great Product- Awesome Service"

Just received my Lederhosen in the mail! It arrived in just a few days and is terrific quality. All of my friends at the office are wishing they had something like it for the Oktoberfests in Denver!