Zendbox®
Rose Hoeger
"Zendbox is a great company and great U.K. fulfilment pick and pack house …"
Zendbox is a great company and great service , our 2nd provider in 2 years and what a leap of difference in quality compared to other company we have used.
We judge the service on the amount of emails from customers we get and how much time we spend contacting the provider - we literally never have to think about the service, once set up everything just seems to work and we like it that way.
The on boarding is excellent and very smooth and very well supported, no questions were too much to ask Alex and Mark on onboarding, any little hiccups or questions we always felt they were happy to help with.
The technology is very simple to use and really user friendly.
It’s worth mentioning that the billing is transparent - our previous provider gave us non stop problems with billing issues which really started to become and issue, they failed to provide clarity when signing us up, with zendbox they have been very honest from sign up all the way through and we made sure to check this before resigning with another provider.
Our customers are also happier than ever.
Highly reccomend.
Eden Markis
"Great Service"
We moved over from another provider a few months ago, Brilliant service, super fast support, easy to work with - the shipping is always on time.
Rob Team LRF
"Cannot fault these guys!"
Cannot fault these guys.
I moved over my whole business to the guys without a single hiccup.
Demos where easy to follow, shipments where scanned in without a single issue and communication during the whole process was top class.
I HIGHLY recommend ZendBox
Rob - Owner of Complete Strength
Ellie Emderson
"As a seasoned 3pl user over my 20 years…"
As a seasoned 3pl user over my 20 years in eCommerce , zendbox is incredible.
To start — Onboarding was incredibly helpful and got us off to a incredible start, very informative, never too much to ask from any of the team - we dealt with Alex and Mark and they made it the smoothest experience we could wish for.
The service is INCREDIBLY fast and something I’ve never seen before , the cut off times are the latest I’ve seen in market and every support question is answers quick ( despite the fact we never need to contact support)
The technology is SO well laid out and intuitive and was very easy to learn with no complex dials and whistles, most importantly the automation and smart features save us a lot of time.
I don’t know what to say but thank you for the great past couple of months, as a business owner you guys are a true leader in your field and the happy team and excellent service is appreciated.
J M
"Great service, no big issues"
We use their service for our eCommerce and we haven't had any big issues. The service is easy to use and the support is great. They reply fast and aim to solve all our problems. I would definitely recommend it.
Skinspace
"Game-Changing 3PL"
Zendbox are changing the 3PL game. Their order cut-off times are unbelievable, and their pick/pack success rate has been 100% for us in the 18 months since we moved to them.
We moved from one of the biggest and best-known e-commerce 3PLs in the UK, and Zendbox is out-performing them on every metric.
We love Zendbox as we literally never have to think about the fulfilment side of our business, but our customers love it too – our Trustpilot reviews often mention how quickly our orders are dispatched and delivered.
Tom Norton
"Zendbox are a first class fulfilment…"
Zendbox are a first class fulfilment company. They use state of the art facilities and technology to handle our goods & process our orders; with industry leading metrics. This keeps our customers happy and maintains our gold standard promises on shipping. It reduces our customer complaint issues and buys us more time to work on other aspects of our business. Our previous provider gave us no end of issues, but since we onboarded with Zendbox, its like a dark cloud has lifted.
If you want to aim for the stars in Ecommerce you need to consider Zendbox as your go-to.
Elevate well-being
"great company."
Getting a fulfilment partner can make or break you and after a dreadful time with our previous provider H**oo losing half our stock we wish we had gone with you in the first place. Alex and mark in on boarding are smooth operators and the reality is I don’t have to do much on a day to day basis apart from if the courier has issues. I have my time back and I can sleep at night knowing that my company is in safe hands. Thanks guys
Marchmuses
"Happy customer"
Completely satisfied with the helpful training and ongoing support that has been provided by the Zendbox team.
Very quick responses to any queries, which were resolved in a timely manner!
Ben Szreider
"Since the start in July of this year"
Since the start in July of this year, we have had a smooth running operation, opening a lot of doors to major clients in the UK. Even during the uncertain times we are currently in, the service has been professional, quick and flexible to meet our ever changing needs.
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