"Kalea was extremely helpful during a…"

Kalea was extremely helpful during a hectic situation with the post office.

"Thank you for the service."

Thank you for the service.

"Not very transparent "

This or any other company should never try to bully a person into staying with them. Also most companies put the ingredients on there website for potential customers to have an informed decision before purchasing. I find that when a company is not transparent and when 90 percent of reviews are 5 star, the company is not being transparent and this leads to mis trust among buyers.

"Did not get any results for 6+ months…"

Did not get any results for 6+ months of use. Was hopeful for better results, invested quite a bit of money for no results, best option to continue was one free bottle and a little discount on a more expensive bottle.

"Formula change"

Very good customer service. They agreed to change the formula to match my request.

"Raian"

Raian, was very helpful and gave me options so I did t have to cancel.

"Excellent customer service "

Alexander was a gem with my call to HH. He was very informative about my previous Rx which we tweaked with a new Rx from MD. My call was originally to cancel my subscription but after talking to him and him giving me his professional feedback, I kept my subscription. I’m very impressed with his knowledge and customer service. He saved HH from losing a client!

"The company’s business ethics are cam like"

The company’s business ethics are borderline scam-like. They force you into a subscription when you purchase their product, and they make it very difficult to cancel. Unlike 99% of legitimate online businesses, their website doesn’t offer a straightforward way to cancel. Instead, I had to jump through hoops and answer numerous questions just to start the cancellation process.

At the end of this ordeal, the website informed me that a company sales representative would call to finalize the cancellation. Sure enough, the rep spent 10–15 minutes trying to convince me to keep the subscription with offers of discounts.

Bottom line: I don’t support pushy companies that operate like scammers. If you’re reading this, save yourself the headache and take your business elsewhere

"Very knowledgeable and friendly…"

Very knowledgeable and friendly customer service person (She gets 5 stars). However, Happy Head return policy is not world class. I suggest Happy Head sending a heads-up email a few days before subscription orders are processed.
This would allow customers to adjust their orders. I didn’t intend to make this purchase and now have to return it to get a refund, which is a hassle and costs both me and Happy Head money.

"outstanding customer service"

outstanding customer service

Always willing to help and usually resolves matters in a few mins - extremely rare these days to have a company that actually cares. Maria O. was outstanding. Thank you!