POUCHES.EU

Retail Fashion and Lifestyle Goods
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518 reviews
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Customer Reviews about

POUCHES.EU

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Fabi

1.00/5.00

"They Shipping expired Products"

What is wrong with this company? Sending expired velo pouches. I will contact velo and tell them this. Hope you cant sell this brand in the future.

13/02/2023

ken carson

1.00/5.00

"not shipped"

havent shipped my order for over a week, and didnt respond to my emails. The cans that did arrive were all 1-3 years old

12/02/2023

F.H.

2.00/5.00

"Delivery time is way to long for the…"

Delivery time is way to long for the price (+ 9 euro delivery costs).
Website mentioned pouches containing 16mg but only has 6 mg

04/02/2023

Helena Silva

4.00/5.00

"Shipping"

I love the products but the time it takes to the order arrive, it’s too long. The shipping company is not great and it should have the possibility for us costumers to choose another company or an express deliver option.

02/02/2023

Frederick Hermans

1.00/5.00

"Bende amateurs"

2x al besteld, meer dan € 8 verzendingskosten.. 1ste maal 10 dagen moeten wachten, 2e x na 5 dagen pas bevestiging van bestelling terwijl ze de eerste keer beloofden het beter te zullen doen.. Een hoopje amateurisme.. Nieuwe site gevonden waar ze wel snel leveren zonder extra kosten.. Laatste keer voor mij op deze site....

02/02/2023

Ibe

4.00/5.00

"Bestelling Belgie"

Besteld in Belgie. Was hier zelf heel terughoudend over omdat producten vanuit Tsjechië komen. Maar algemeen toch tevreden over service! Levering is vandaag toegekomen.
Enig minpuntje: 2 weken moeten wachten op levering. Na eerste week dan ook een mailtje gestuurd naar de costumer service, heel snel en duidelijk antwoord ontvangen. 1 product was uit stock dus kon niet meteen verstuurd worden. Maar dit werd duidelijk meegegeven en heb zelfs een extra product gekregen. Top hoe ze hier dus mee omgaan.

27/01/2023

Elias Silbernagl

5.00/5.00

"It was so fast"

It was so fast

17/01/2023

Ali Antzar

3.00/5.00

"Good shop, shipping not so"

Shop experience good, customer service good. Shipping took 11 days within EU, which is too long in my view. Shop did not print the complete company adress on the parcel, so GLS had to call and find me.

16/01/2023

Natasha Valko

4.00/5.00

"My package was delivered in 1 week"

My package was delivered in 1 week, a little bit more than expected, but everything that I ordered arrived in good condition

10/01/2023

Jonathan Höfer

1.00/5.00

"I only got 21 boxes of snus but i…"

I only got 21 boxes of snus but i ordered 30 and i paid 30

10/01/2023
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