"The products are beautiful and the…"

The products are beautiful and the service we received was impeccable, second to none. The staff were so helpful and nice, nothing was too difficult. They managed to get our tapware to us, from the warehouse, in less than 24 hours. I ordered late in the afternoon and we had it the next morning, the final day of open trading before the Covid19 lockdown. We couldn't believe the level of customer service. It would have been far easier to say it was too hard. We are a first time customer but I will be a returning customer, as I am so impressed with the product and outstanding service

"Wonderful as always"

Wonderful as always. Quality product, and customer service is personal.

"Excellent Service"

Excellent Service

"EXCELLENT service from Silvana at the…"

EXCELLENT service from Silvana at the English Tapeware Company Woollarah.
Will be renovating my bathrooms next year and definately will be back.

"Excellent service and fast delivery!"

Excellent service and fast delivery!

"Service could be improved"

The sales service was fine. But there was issues with installation and the promised to get back to me and never phoned back.

For the price if there items I expect excellent service, instead my plumber had to pull the item apart and assemble it correctly as it was not assembled correctly from the warehouse. This cost me extra time with the plumber. When I called they had no one who could help untill the next day, promised to phone, never did.

"I couldn’t be happier with dealing with…"

I couldn’t be happier with dealing with this company. Linda was a delight to speak to and everything was delivered as she said it would be.

"Start to finish"

Start to finish, the team at the English Tapware Co were consummate professionals, along with an understanding empathy of our requirements. A great experience.

"Kathryn has been extremely lovely!"

Kathryn has been extremely lovely! I had so many questions and kept adding to my order but she emailed like she knew me and even sounded excited about our project too!
So personable and friendly. Still waiting for the kitchen install and use the taps but so far can’t fault a thing!

"Beautiful Products Supported by Fabulous Customer Service"

Wonderful product backed up by professional customer service. Look forward to returning again soon. Many thanks.