"Great service"

I had a great experience with the English tap ware company. The tap I wanted wasn’t available but other options were. I accepted the brass tap ware and it looks fantastic I needed to act swiftly because my husband was going to buy an inferior product. The tap was delivered promptly and the staff were very helpful. Jen

"Extremely happy thank you"

I love our tapware & the service from the English Tapware Company was fantastic right throughout the process of choosing & ordering the taps. Thank you so much.

"Excellent service and even better…"

Excellent service and even better products.

"Quality products, quality customer care."

I have had the pleasure of dealing with Linda at The English Tapware Company for a few months. Linda is very patient, helpful and knows exactly what she is talking about across numerous products. Never pushy and always attentive, I could not recommend The English Tapware Company highly enough. Thank you for providing superior products, service and attention to detail.

"The product was misrepresented online"

The product was misrepresented online. The plastic blue and red hot and cold water tabs (Australian requirement) were not shown in any images and when I called to inquire- I thought I had been sent a different model- I was meet with a arrogant “oh well” response and told to exchange that I would have to pay for shipping back to the Melbourne warehouse instead for simply taking it back to the Sydney store. If I had have known what it really looked like I would have chosen a different model. Disappointing!

"I am extremely happy with my purchase…"

I am extremely happy with my purchase and very impressed with the high standard of service and communication regarding my online order.
Highly recommend The English Tapware Company.

"Wonderful products and exceptional…"

Wonderful products and exceptional service.

"We found Simone to be very helpful and…"

We found Simone to be very helpful and knowledgeable. She guided us through the design process for our kitchen and bathrooms and kept us updated with delivery times. I cannot commend Simone and English Tapware highly enough

"We have used the English Tapware…"

We have used the English Tapware company several times, and they have proven to be very helpful and efficient every time. Goods arrived quickly and safely, and items were of the highest quality.

"Thank you!"

One of my greatest pleasure in my working life is to visit your Woollahra showroom and select products for my valued clients. Not only for the extensive and beautiful product range, but also for the excellent and friendly service from Silvana and the rest of the team! Thank you for bringing lots of enjoyment into the working day!