"Alles bestens"

Alles bestens

"Geht fix"

Geht fix - ein wenig zu groß im Druck

"The customer service through WhatsApp…"

The customer service through WhatsApp is very good and swift. However I think Returnista needs to do something in the way they work with DHL. This is the 4th time already that a first time pick up doesn’t show up..

"Super Brillen"

Habe 4 Brillen zur Auswahl bestellt. 3 gehen wieder zurück. Aber eine muss ich einfach behalten. Perfekter Versand und schnelle Lieferung. Gibt nichts zu beanstanden.

"Alles bestens gelaufen"

Alles bestens gelaufen

"Alice replied to my query very quickly…"

Alice replied to my query very quickly and efficiently.

"Magic!"

It was so easy and so intuitive!!! You know, many other services and customer support should be managed by you on such a great way. It was like: “if I had to design a process to create a product return label for a courier, I would do it exactly o very similar to yours!!!!”. Really well done, guys.

"Fast response"

Fast response - regarding my return request

"I have always had a great experience…"

I have always had a great experience with their customer service / returns /exchange

"niet onder de indruk"

Vrijdag 2 september een afspraak gemaakt, het pakketje zou zaterdag 3 september opgehaald moeten worden. Het is nu 5 september en is nog steeds in huis. Geen mails binnengekregen en ook geen reactie op mijn mail.