"Professional customer service"

Customer service is excellent. The staff was very helpful and professional. I’m returning customer and will buy a second pair in the future.

"Just like to say a big thank you to Shelley at Vision Eyes Tesco Maldon"

Just like to say a big thank you to vision eyes Tesco , even thoe we are going through these worrying and testing times , my querie was dealt with so quickly with my contact lenses , cannot thank Shelley there at Tesco Maldon enough , for dealing with ordering and sending out my lenses.

"Very professional and friendly"

Very professional and friendly

"Dear sellers"

Dear sellers, and they made cheap good quality glasses for me.

"Not patient oriented"

Not patient oriented. Pushed for glasses at the start and during the tests.
I have been previously diagnosed with macular degeneration and slight blurring in my right eye . I mentioned that to the optician. But no concern was shown by the optician only the push for glasses

"Avoid...."

Avoid..... rude, unprofessional, not child friendly at all.

"5 stars"

5 stars

So much cheaper than the high street brands and offer so much better customer service!

"1st class help n advice"

1st class help n advice

"Interesting Price Structure"

Interesting price structure at Tesco Hounslow.
At Tesco Opticians,now Vision Express,I requested new lenses for my existing 'Tesco' frames.
Price.....£59
New glasses including both lenses and frames....£39

Please explain,because the assistant could not.

"Not for Kids"

I took my daughter who was 8 at the time to get a pair of glasses at the Tesco store in Shettleston . I decided on this store because I had recieved a good service when buying my own glasses there. Having worn glasses all my life I know how important it is to have a pair you really like when having to wear them all the time . My daughters prescription is high and I knew with certain frames this would mean thicker lenses. I realise there are certain things to take into consideration when getting a child glasses. But please don't publicise your wonderful range of childrens glasses then everytime the child picks a pair tell them they are to big or wont suit her and come up with literally 20 different excuses on why the frames she picked wasn't for her. She was bullied into a second pair of glasses she will never wear because of an opticians opinion. Doesn't a customer even if they are a child have the right to pick something they like especially if they have to wear them daily at school. I was bullied at school for wearing glasses, so I know how important it is that you like the glasses you have to wear . I was sure it was happening at the time but my daughter is a child and didnt feel confident to argue with adults and why should she have to ? She finally admitted the other day about 6 weeks after getting them that she didnt like the second pair. So I would advise any customer thinking of taking a child to Tesco opticians in Shettleston to think twice . If it had been possible to give this particular branch zero points that would have described our experience perfectly.