"Perfect purchase"

Great ,quality product with super fast delivery -Thankyou

"I placed an order last week"

I placed an order last week, I have not received an order confirmation and a tracking number for the package, I have already sent an email to customer service, but I have not heard back from them yet.

More logistics service and poor order confirmation and tracking.

"Excellent quality"

Excellent quality, very impressive...

"Excellent quality and received the…"

Excellent quality and received the goods in four working days. Will definitely use them again.

"Long overdue engagement!"

I bought matching Damascus steel and lapis lazuli rings as ‘engagement’ rings for my long-term partner and I (we hope to do the deed in the summer!). At long last!
The rings are beautiful, perfectly sized and arrived promptly and safely - even after a long journey.
We are very happy with our purchase. Thank you …

"Pathetic Company"

Address mentioned on the package was incorrect. The package arrived from the Netherlands and remained at Royal mail as they could not deliver the package. The package has now been sent back to their warehouse by Royal mail and the audacity of this company telling me to wait for the order to be returned to the warehouse, in order to get a refund. WHY WAIT??? I did not receive the order I don't can when an if it goes back to their warehouse. They chose the postal service when sending out the order. I have nothing to do with if the order gets back to the warehouse or not. I just want my refund now. Will never place an order from this company again.

"Quality product."

A quality product delivered in a respectable time. Delighted with my purchase.

"Really poor service when trying to…"

Really poor service when trying to return an item. Parcel was returned and the process has taken almost a month and still no credit.
Avoid.

"Seriously ?!?"

Seriously ?!
So after my last post and your request for more info I have now received an update on my order.

So your fraud protection software flagged my order as suspicious but still took my money. You didn't tell me my order (a gift) was cancelled and 10 days later (after me chasing for an update) you tell me my payment will be released back to me shortly !! There is only one party acting suspiciously here and it's not me.

Very very disappointing

"Poor experience "

According to your site you're really fast with dispatching orders, I placed an order on Monday and as yet I've had no order confirmation, customer services were no help in locating my order telling me they'd have to pass it onto the finance team, but I also received an email saying my order was still waiting in my basket, checked nothing there I've now 2 placed orders and no idea what is going on with my orders, so far this is a really poor experience