"Problem sorted quickly."

Even though the expert had an accent, she was easy to understand and I was able to follow instructions without problems. She was very efficient and sorted the problem in a very quick time. She was friendly and professional throughout.

"Fast helpful tech support."

Fast helpful tech support.

"Technical Support Lacking"

Who knows. I queried a problem with updating to 2024 Reckon Desktop, with an Error Code 14147 077923 quoted and have received no response to correct the matter.
I am 78 years old, a bookkeeper for 28 years and used Quickbooks/Reckon for 28 years. Love the stability of the program. Not at all happy with the technical support of the last few years. I find Reckon Community far from a worthwhile solution to solve problems. Trevor Chivell

"they are very helpfull"

they were frendley

"Very be patients show you how to fix…"

Very be patients show you how to fix the problem.
prelesional and friendly staff.

"A non-accountant learning a new program."

As a non-accountant learning a new program has had its challenges. Being able to get help in the learning process has made it possible for me to get this program working. I know I will need more help at some stage, but the program is getting easy to use as I learn a few basics, and I look forward to using it for many years.

"product is great and speaking to reckon…"

product is great and speaking to reckon on phone to sort issues out very prompt and efficient.

"Good support and reasonable pricing"

Good support and reasonable pricing

"Changing over "

Excellent product. Good telephone and online help
Need a lower cost version of Reckon Plus

"the first person we spoke to 2 days ago…"

the first person we spoke to 2 days ago didn't listen and had no clue