"Fantastic Technical Customer Service"

Fantastic Technical Customer Service. They helped me step by step with recover MFA app on my new phone device.

"Total amount paid to a supplier"

This software can not do something as basic as tell you the total amount you have paid to a supplier. I rang the helpline today spent an hour on the phone. They even opened a remote session but in the end they told me it couldn't be done. Hard to believe.

"Everything in one place"

Reckon Accounts and Reckon Hosted is still the most efficient Accounting Software in the market. Covers Payroll, Inventory, Asset Registers, budgets plus all normal financials
No need for costly addons required.

"I have used Reckon Accounts Hosted for 25+ years"

I have used Reckon Accounts Hosted for 25+ years, very reliable and smart.
Their support is great, API to connect to other apps, great reporting.

"I am hopeless with computer problems"

I am hopeless with computer problems. The consultant was patient and tolerant of my limitations. She proceeded to fix my problems quickly and completely with her expertise.

"The support person I spoke with"

The support person I spoke with, Lucas, was extremely helpful, patient and knowledge. I was very happy with the service I received.
Judy Hughes

"I had a problem and it was fixed"

I had a problem and it was fixed, remotely. Nothing more to say really.

"Excellent customer service"

Had issue with Payroll query. They resolved it in no time. Quick and efficient.

"Love Reckon"

I have recently reached out for assistance to upgrade my Reckon. I had pasted the time frame to do so myself and had forgotten my admin password. I therefore reached out to my consultant who then passed my name to the office. Nick was so quick to assist me and give me the help I needed. He not only assisted me in getting my data file uploaded and downloaded again but he stayed with me until I was sure I had all my data back and I had no other questions. He also offered to lend any other assistance to me in the future if I might need it. Reckon you have an awesome support staff.

"Helping with download"

Being elderly I don't know how to unload or update programs on my computer. When I first made my call I was informed that they would talk me through the download, however I don't understand what some parts of a computer I need to access. Once I explained this they were very helpful and downloaded for me.