"I love working with bench"

I love working with bench! I switched all my bookkeeping over about 6 months ago and I couldn't be happier. Their platform is super easy to use and affordable and customer service is great!

"I love my bench team"

I love my bench team, they are super-efficient and always there for me. The best business decision as a small business. Friendly, fast, and communication is always great - I know my business is in good hands

"very easy and professional to deal with."

very easy and professional to deal with.

"I've been in business for almost 30…"

I've been in business for almost 30 years and this is by far the worst bookkeeping experience I have ever had. They promised a quick turn around and then failed to deliver by asking us continuously for documents. I have never been requested for documents of this nature to prepare a P and L statement. But even worse, we sent documents upon documents and still had items that we had sent as uncategorized. I paid additional funds to have the P and L done quickly and it's been 4 months later.

"Great team, thorough systems, easy sync"

Great team, thorough systems, easy sync after arduous setup. They're challenged mainly with continuity of staff, and handling less typical transactions or processes.

"New Business Owner Loving Bench!"

Being a new business owner, I didn’t have time to keep our books. I found Bench and have no regrets. I appreciate how diligent my bookkeeper is and keeping me up to date on tax related issues as well. When I have questions, someone always gets back to me with the right answer. I recommend them to my friends with small to medium sized businesses.

"Great service and great quality"

Great service and great quality! Always timely responses! I highly recommend Bench for accounting needs.

"I was a little disappointed"

I was a little disappointed. (1) Many of my accounts do not play nice with their automated systems, so I have to do the work myself each month of sending them statements. (2) There have been errors in the accounting that I caught that I would think they would have caught first. Classification errors are normal and that's not what I mean. I mean missing transactions that were on the bank statement, numbers entered wrong, entered twice or mixing up credits with debits. (3) When Ebay changed their manner of handling and reporting my sales revenue, fees and taxes, Bench did not understand the new system correctly and it seemed inordinately difficult to get them to understand correctly.

On the plus said, they are nice people and very accessible, and I think we got to a good set of books in the end. It was just more work for me than I had hoped. I am going to try somebody else.

"great service and book keepoing"

great service and book keepoing

"Great people to work with"

Great people to work with