"for what you do it is fine"

for what you do it is fine, however for deeper accounting and an understanding of costs per vendor it's not even close to what is needed. But it's a nice start.

"Great Experience!"

Great Experience!

Bench has been a blessing taking the task of maintaining my books and records, receipts, etc. as well as staying compliant with my bookkeeping off my plate. I highly recommend their services.

"I think Bench is a great program"

I think Bench is a great program. It is so much easier to use QB. It does require your input the same way if you were working with any other bookkeeper. To maximize it, you'll want to thoroughly check your transactions at the beginning and then less as time goes on. The great thing about this program is that you avoid the endless back and forth emailing that normally goes with bookkeeping. You can simply click and easily comment and upload docs. It dramatically reduces your time investment. Also, the bookkeepers at Bench are very responsive and knowledgeable.

"Great Customer Service Experience"

Great Customer Service Experience! Valuable informative on the PPP as a Sole Proprietor. I have always done my own bookkeeping and taxes and finally at a place to invest in this part of my business!

"Surround Yourself...."

As a small business I need to surround myself with the right people to be on my team. I now focus on my business knowing that Bench will provide all my accounting and bookkeeping needs without worry.

"Bench and their dedicated staff took…"

Bench and their dedicated staff took the guess work and tedious bookkeeping off of my schedule. Now I spend time reviewing my financials instead of attempting to create them.

"My team is awesome"

My team is awesome! Always there for my company and updating me every step of the way!

"Bench is an excellent bookkeeping…"

Bench is an excellent bookkeeping service. We have a good relationship with someone from Bench who takes care of our needs and the technology is very user friendly. Coming from Quickbooks, it has made our bookkeeping much more easier and more pleasant!

"Wish I could see a P&L."

Wish I could see a P&L.

"Overall pretty satisfied"

I like using Bench for outsourcing my bookkeeping, but I’ve requested some updates that haven’t been implemented such as: 1) updating colors to better communicate what is good (green) vs bad (orange / red) in the reports. 2) anytime a Bench team member uploads a screenshot it’s too small and pixelated and worthless to use as a result. 3) documents upload doesn’t show upload history. 4) Mobile app doesn’t allow me to make comments on transactions.

There are just a bunch of rust spots like these that make it lack an overall 5-star experience. If they improve those requests then I may consider changing to 5 stars.