The Insurance Helpline

Financial Operations and Advisory
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103 reviews
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Customer Reviews about

The Insurance Helpline

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Kirsty Macleod

5.00/5.00

"Approachable & friendly "

This family run company are professional and personal in equal measures. They are accessible, approachable & friendly.
They strive to make a somewhat complicated task straight forward.
They keep yourself and your family at the heart of everything they do. We have been dealing with them for 10 years and it's a pleasure to deal with them each time. Put your trust in them, they won't let you down!

24/05/2024

LMcA

5.00/5.00

"We have been going to the insurance…"

We have been going to the insurance helpline for life & critical illness cover /renewals for the past 10years, and have always had an excellent service. Our advisor Natalie was knowledgable, very patient and just lovely to deal with. Highly recommend!

07/03/2024

Anthony Rollo

5.00/5.00

"Thank you LV and Kieran "

It was Kieran, our advisor that we were really impressed with. When we got the policy, we really didn't expect that we would ever have to make a claim, but my husband's health deteriorated and his doctor signed him off work. We were devastated, and didn't know what to do. I called Kieran and explained the situation and he assured us that he was covered for this, as we had critical illness cover. He helped us through one of the hardest time of our lives. It was hard enough dealing with the fact that he could no longer work, as well as the claim process. He was there every step of the way. I've never been that fortunate. Usually the advisor will arrange a policy and then you never hear from them again. Well all I can say is, if anyone out there is thinking of life insurance, I would recommend this company, but ask for Kieran to do your paperwork... you can then be rest assured that you'll be protected 109%. Thank you Kieran

27/02/2024

Victoria Kay Gowland

5.00/5.00

"Excellence service"

Excellence service! Natalie was extremely helpful and explained things fully so we could make the correct decision for us :)

26/02/2024

Dharam Chand

5.00/5.00

"Natalie gave great advice"

Natalie has provided great advice which made choosing the right policies easier.

09/02/2024

Victoria

5.00/5.00

"Natalie got in touch with us as we…"

Natalie got in touch with us as we needed to renewed our very outdated life Insurences. She was very professional and clear in what our new policies would include. Easy to talk to and very prompt in getting things set up.

26/01/2024

Pauline

5.00/5.00

"Fast and easy process"

Fast and easy process

25/01/2024

Jemma

5.00/5.00

"Highly recommended"

I was contacted by Donna regarding my life & critical illness policy which I had for over 10 years.

Donna put me in touch with Natalie who was professional and knowledgeable throughout the process, which thanks to Natalie was incredibly quick and painless. Natalie helped us choose a policy that would benefit us most and at the best price available.

I would highly recommend the Insurance helpline to my friends and family. Both Donna and Natalie were superb and a credit to the company :)

23/01/2024

Rachel Marie Cleaver

5.00/5.00

"Life insurance review"

Natalie helped us renew our life insurance and critical illness cover, she found a better policy with get expert knowledge made things really easy to understand

23/01/2024

Kyle Hope

5.00/5.00

"Insurance made easy"

Insurance made easy, always well informed of my policy throughout the process great communication was key
Gave me the best opportunity to look at several options and proceeded with the one that’s best for me and my family! Can’t thanks Natalie and the team enough
Thanks

15/01/2024
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