The Insurance Helpline

Financial Operations and Advisory
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103 reviews
Overall Rating
Customer Reviews about

The Insurance Helpline

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Mr Steven Miller

5.00/5.00

"Natalie was very friendly and…"

Natalie was very friendly and efficient. Didn’t take too long and she was clear about the policy details.

10/02/2023

Sarah Clarke

5.00/5.00

"Natalie Childs"

Natalie has been really helpful and efficient in helping us to update our life insurances policies. She made the process really simple and kept us up to date and informed.

12/01/2023

Wendy Cooper

5.00/5.00

"Great service"

Natalie is very helpful and efficient.
She let us know when a better product came our for us and swiftly dealt with it for us

09/01/2023

Ged Mc Farlane

5.00/5.00

"Very knowledgeable"

Very knowledgeable. All staff great to deal with. Would highly recommend these guys

09/12/2022

Ross Clark Customer

5.00/5.00

"Clear explanation of all aspects of…"

Clear explanation of all aspects of insurance quote.
Expectations of budget met.
Various options offered without asking and any concerns no questions listened to very intently.

30/11/2022

Zak

5.00/5.00

"Excellent service"

Excellent service.
Natalie was extremely helpful in updating our existing policies to get the exact cover we were looking for.
I would highly recommend the insurance helpline.

Thank you for your great service.

17/11/2022

Annie Sharpe

5.00/5.00

"The support"

The support, knowledge and advice has been outstanding from first contact straight through to policy set up. The continuity from Natalie was fantastic, who ensured that she adopted full ownership of our case, whilst keeping us updated throughout. Full personalisation of our individual family needs was given full consideration throughout also.

04/11/2022

Jade

5.00/5.00

"⭐️⭐️⭐️⭐️⭐️"

I contacted Kieran very last minute to sort our life insurance as we had been let down days prior to moving into our new home. He made the whole process easy and reassured us he’d sort it. His colleague Natalie was also lovely and even gave us some moving tips! Great company with great knowledge! Thank you so much The Insurance Helpline🙂

06/10/2022

Fiona McDowall

5.00/5.00

"Fenella was amazing and extremely…"

Fenella was amazing and extremely supportive following a negative experience with another “insurance advisor” from a different company.
She took the time to find the right insurance for us and was very thorough in finding a policy that met our needs. Communication throughout was exceptional and made easier by her friendly approachable manner.
I would highly recommend the insurance helpline.

09/09/2022

Laura McGuigan

5.00/5.00

"Very helpful and excellent customer service."

Kieran at Insurance Helpline has made the transition of changing insurance policies after moving house so simple. He took so much stress away from what was already a stressful time. I have used Insurance Helpline a few times now. Everytime they have been extremely helpful and patient. They also helped by taking the time to explain different options and discuss what was best for us. I would recommend them to everyone needing help setting up life and home insurance. Excellent customer service and always quick to respond to any questions i had. All I had to do was answer a few questions and Kieran did the rest. Thank you. 👍

06/09/2022
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