Mondialcare

Financial Operations and Advisory
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289 reviews
Overall Rating
Customer Reviews about

Mondialcare

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Davide

5.00/5.00

"The best!!!"

The best!!!

22/11/2024

Tribout gery

5.00/5.00

"Personnel clair direct la loi des 3 C…"

Personnel clair direct la loi des 3 C clair court concis. Impeccable et très pro

21/11/2024

Novikova Yana

5.00/5.00

"Super service client"

Super service client, réponse rapide et efficace!

20/11/2024

Mohd Ibrahim

5.00/5.00

"This is mohammad from Qatar recently i…"

This is mohammad from Qatar recently i did the inquiry about the travel insurance which accuracy is genuine or not , i found their team very cooperative in response.
I would say thank you very much and appreciate their reply
I will suggest to Consult mondialcare for your travel insurance and etc services

Thank you

20/11/2024

Pp

4.00/5.00

"L'assurance a bien fonctionné pour les…"

L'assurance a bien fonctionné pour les beaux parents qui ont été malade juste avant leur retour : les soins médicaux et leur retour a été décalé (rapatriement) aux fraix de l'assurance
Les remboursements ont été un peu long (plus d'un mois(

20/11/2024

Chantal Orsolle

5.00/5.00

"Très bonne qualité de service"

Très bonne qualité de service, réponses rapides, merci.

15/11/2024

hOnd

1.00/5.00

"No insurance for insurees"

I invited a friend to my country and my country asked a health insurance for the visa. So I bought a health insurance for the whole period of stay.

Unfortunately my friend got sick and needed immediate help (else she would have died, according to the doctor).
Before registering at the emergency department of the hospital, I reconfirmed with mondialcare hotline, that I am following the procedure to assure the treatment is covered. I was confirmed that there is no need to worry, but asked to confirm with mondialcare before regular (non emergency) treatment starts.

So I did.

Now, after treatment, mondialcare refuses to pay a dime, rendering both their insurance as well as their promise by phone useless and worthless.

I am deeply disappointed. It means without me helping my friend, she would have just been let to die without medical coverage by Mondialcare.


edit: After reading the reply, what bothers me the most is the following:

1. lies - i was told not to worry when calling to ensure the treatment is covered.

2. contract - i paid for coverage for a certain amount of days. why should i wait for coverage in the period i paid for?


This company is pure fraud!

31/10/2024

Fernando Navas Zivic

5.00/5.00

"Maria took care of all my enquiries and…"

Maria took care of all my enquiries and was very helpful

31/10/2024

অল্প গল্প with নওরীদ

5.00/5.00

"So far I am happy with their customer service"

Their Customer Service is quite good

28/10/2024

Yonahiki

5.00/5.00

"Muy buena atención"

Muy buena atención, rápida y eficiente. Gracias

28/10/2024
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